Customer Service Jobs in Jessup, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hanover, MD (4 miles from Jessup, MD)
- 8 hours ago
- Hanover, MD (4 miles from Jessup, MD)
- 8 hours ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Part Time Customer Service Sales Associate
- Hanover, MD (4 miles from Jessup, MD)
- 8 hours ago
- Hanover, MD (4 miles from Jessup, MD)
- 8 hours ago
The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....
Loss Prevention Customer Service Associate II
- Rockville, MD (19 miles from Jessup, MD)
- 8 hours ago
- Rockville, MD (19 miles from Jessup, MD)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Baltimore, MD (13 miles from Jessup, MD)
- 8 hours ago
- Baltimore, MD (13 miles from Jessup, MD)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Elkridge, MD (4 miles from Jessup, MD)
- 8 hours ago
- Elkridge, MD (4 miles from Jessup, MD)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Business Insurance
- Hunt Valley, MD (24 miles from Jessup, MD)
- 8 hours ago
- Hunt Valley, MD (24 miles from Jessup, MD)
- 8 hours ago
Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA)....
Customer Service Associate - Temporary
- Nottingham, MD (23 miles from Jessup, MD)
- 17 hours ago
- Nottingham, MD (23 miles from Jessup, MD)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Baltimore, MD (13 miles from Jessup, MD)
- 17 hours ago
- Baltimore, MD (13 miles from Jessup, MD)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Dispensary Associate - Part Time
- Lutherville, MD (21 miles from Jessup, MD)
- 20 hours ago
- Lutherville, MD (21 miles from Jessup, MD)
- 20 hours ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Care Representative (Remote)
- Washington, DC (21 miles from Jessup, MD)
- 1 day ago
- Washington, DC (21 miles from Jessup, MD)
- 1 day ago
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote WorkRetail Customer Service Representative/Cashier
- Rockville, MD (19 miles from Jessup, MD)
- 2 days ago
- Rockville, MD (19 miles from Jessup, MD)
- 2 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (24 miles from Jessup, MD)
- 3 days ago
- McLean, VA (24 miles from Jessup, MD)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Associate - Dinner/Close Shift
- Columbia, MD (6 miles from Jessup, MD)
- 4 days ago
- Columbia, MD (6 miles from Jessup, MD)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Elkridge, MD (4 miles from Jessup, MD)
- 4 days ago
- Elkridge, MD (4 miles from Jessup, MD)
- 4 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative
- Rosedale, MD (20 miles from Jessup, MD)
- 4 days ago
- Rosedale, MD (20 miles from Jessup, MD)
- 4 days ago
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Demographic Data for Jessup, MD
Moving to Jessup, MD? Find some basic demographic data about Jessup, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Jessup, MD
Highest Education Level
Customer Services in Jessup, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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