Customer Service Jobs in Maugansville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Associate

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 13 hours ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 1 day ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Chambersburg, PA (16 miles from Maugansville, MD)
  • 4 days ago
  • Chambersburg, PA (16 miles from Maugansville, MD)
  • 4 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

152 - Falling Waters - Customer Service Representative

  • Falling Waters, WV (11 miles from Maugansville, MD)
  • 7 days ago
  • Falling Waters, WV (11 miles from Maugansville, MD)
  • 7 days ago

Experience: A minimum of two (2) years customer service experience in related positions normally required.,....

Retail Customer Service Specialist

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 16 days ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 16 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Frederick, MD (20 miles from Maugansville, MD)
  • 24 days ago
  • Frederick, MD (20 miles from Maugansville, MD)
  • 24 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 24 days ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 24 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 26 days ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 26 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate- Overnight Shift

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 30+ days ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 30+ days ago

Royal Farms Customer Service Associate- Overnight Shift in Hagerstown , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...

Customer Service Associate

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 30+ days ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 30+ days ago

Royal Farms Customer Service Associate in Hagerstown , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...

Customer Service Representative/Lot Attendant

  • Chambersburg, PA (16 miles from Maugansville, MD)
  • 45+ days ago
  • Chambersburg, PA (16 miles from Maugansville, MD)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative

  • Emmitsburg, MD (21 miles from Maugansville, MD)
  • 90+ days ago
  • Emmitsburg, MD (21 miles from Maugansville, MD)
  • 90+ days ago

Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...

Remote Work

Customer Experience Associate - Detrick Branch

  • Fort Detrick, MD (20 miles from Maugansville, MD)
  • 90+ days ago
  • Fort Detrick, MD (20 miles from Maugansville, MD)
  • 90+ days ago

Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...

Retail Customer Service Cashier

  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 90+ days ago
  • Hagerstown, MD (5 miles from Maugansville, MD)
  • 90+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Maugansville, MD

Moving to Maugansville, MD? Find some basic demographic data about Maugansville, MD below.


Local
National
1,150
17
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Maugansville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Maugansville, MD offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maugansville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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