Customer Service Jobs in Mount Airy, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Loss Prevention Customer Service Associate

Randallstown, MD (18 miles from Mount Airy, MD)
14 hours ago

Randallstown, MD (18 miles from Mount Airy, MD)
14 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Supervisor

Laurel, MD (24 miles from Mount Airy, MD)
1 day ago

Laurel, MD (24 miles from Mount Airy, MD)
1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative (Loan Consultant II)

Frederick, MD (11 miles from Mount Airy, MD)
1 day ago

Frederick, MD (11 miles from Mount Airy, MD)
1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

Clarksville, MD (16 miles from Mount Airy, MD)
2 days ago

Clarksville, MD (16 miles from Mount Airy, MD)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Rockville, MD (20 miles from Mount Airy, MD)
2 days ago

Rockville, MD (20 miles from Mount Airy, MD)
2 days ago

Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...

Customer Service Representative (Loan Consultant II)

Frederick, MD (11 miles from Mount Airy, MD)
3 days ago

Frederick, MD (11 miles from Mount Airy, MD)
3 days ago

Pharmacy Customer Service Associate

Westminster, MD (15 miles from Mount Airy, MD)
3 days ago

Westminster, MD (15 miles from Mount Airy, MD)
3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Part Time

Westminster, MD (15 miles from Mount Airy, MD)
3 days ago

Westminster, MD (15 miles from Mount Airy, MD)
3 days ago

As the name suggests, your main priority is to provide great customer service....

Sales and Customer Service Representative

Potomac, MD (24 miles from Mount Airy, MD)
4 days ago

Potomac, MD (24 miles from Mount Airy, MD)
4 days ago

## Position SummaryThe Sales and Customer Service Representative sells and services new and existing accounts....

Customer Service Associate

Windsor Mill, MD (20 miles from Mount Airy, MD)
4 days ago

Windsor Mill, MD (20 miles from Mount Airy, MD)
4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Amazon Locker+ Customer Service Associate

Rockville, MD (20 miles from Mount Airy, MD)
5 days ago

Rockville, MD (20 miles from Mount Airy, MD)
5 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Sales & Customer Service Associate

Frederick, MD (11 miles from Mount Airy, MD)
5 days ago

Frederick, MD (11 miles from Mount Airy, MD)
5 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Administrative Assistant / Customer Service Representative

Frederick, MD (11 miles from Mount Airy, MD)
6 days ago

Frederick, MD (11 miles from Mount Airy, MD)
6 days ago

We are a locally owned automotive repair shop seeking an organized and detail-oriented Administrative Assistant / Customer Service Representative to join our team....

Customer Service Representative

Rockville, MD (20 miles from Mount Airy, MD)
6 days ago

Rockville, MD (20 miles from Mount Airy, MD)
6 days ago

Customer Service Representative GCAAR Rockville, MD 20850 Customer Service Representative The Greater Capital Area Association of REALTORS, one of the largest local REALTOR associations in the U.S.,...

141 - Myersville - Customer Service Representative

Myersville, MD (24 miles from Mount Airy, MD)
8 days ago

Myersville, MD (24 miles from Mount Airy, MD)
8 days ago

Experience: A minimum of two (2) years customer service experience in related positions normally required.,....

View all 46 jobs

Demographic Data for Mount Airy, MD

Moving to Mount Airy, MD? Find some basic demographic data about Mount Airy, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Mount Airy, MD

Local

National

Total Population

30,697

Number of Businesses

747

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Mount Airy, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mount Airy, MD offer the following education background

High School or GED

35.4%

Bachelor's Degree

25.0%

Associate's Degree

15.6%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Mount Airy, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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