Customer Service Jobs in Owings Mills, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Loss Prevention Customer Service Associate
- Randallstown, MD (3 miles from Owings Mills, MD)
- 1 day ago
- Randallstown, MD (3 miles from Owings Mills, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Cockeysville, MD (8 miles from Owings Mills, MD)
- 1 day ago
- Cockeysville, MD (8 miles from Owings Mills, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Towson, MD (8 miles from Owings Mills, MD)
- 2 days ago
- Towson, MD (8 miles from Owings Mills, MD)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Dispensary Associate - Part Time
- Lutherville, MD (8 miles from Owings Mills, MD)
- 2 days ago
- Lutherville, MD (8 miles from Owings Mills, MD)
- 2 days ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Service Associate - Temporary
- Bel Air, MD (24 miles from Owings Mills, MD)
- 3 days ago
- Bel Air, MD (24 miles from Owings Mills, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Baltimore, MD (13 miles from Owings Mills, MD)
- 3 days ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 3 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Pharmacy Customer Service Associate
- Westminster, MD (13 miles from Owings Mills, MD)
- 4 days ago
- Westminster, MD (13 miles from Owings Mills, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-2nd shift
- Linthicum, MD (16 miles from Owings Mills, MD)
- 4 days ago
- Linthicum, MD (16 miles from Owings Mills, MD)
- 4 days ago
This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....
Bilingual Customer Service Representative
- Linthicum, MD (16 miles from Owings Mills, MD)
- 4 days ago
- Linthicum, MD (16 miles from Owings Mills, MD)
- 4 days ago
Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....
Customer Service Representative
- Shrewsbury, PA (24 miles from Owings Mills, MD)
- 4 days ago
- Shrewsbury, PA (24 miles from Owings Mills, MD)
- 4 days ago
un Customer Service Representative (Shrewsbury) DeVono's Dry Cleaners, Inc 573 S....
Customer Service Associate - Part Time
- Westminster, MD (13 miles from Owings Mills, MD)
- 4 days ago
- Westminster, MD (13 miles from Owings Mills, MD)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (23 miles from Owings Mills, MD)
- 4 days ago
- Forest Hill, MD (23 miles from Owings Mills, MD)
- 4 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Customer Service Representative - Patient Registration
- Baltimore, MD (13 miles from Owings Mills, MD)
- 5 days ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (19 miles from Owings Mills, MD)
- 5 days ago
- Dundalk, MD (19 miles from Owings Mills, MD)
- 5 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative
- Shrewsbury, PA (24 miles from Owings Mills, MD)
- 5 days ago
- Shrewsbury, PA (24 miles from Owings Mills, MD)
- 5 days ago
Do you like people? Do you like clothing? Fashion? Can you work independently? Then this little job may be for you. Working in a drycleaning store and taking care of customers and their clothes....
Demographic Data for Owings Mills, MD
Moving to Owings Mills, MD? Find some basic demographic data about Owings Mills, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Owings Mills, MD
Highest Education Level
Customer Services in Owings Mills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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