Customer Service Jobs in Oxon Hill, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative, National Accounts
- Annandale, VA (11 miles from Oxon Hill, MD)
- 1 day ago
- Annandale, VA (11 miles from Oxon Hill, MD)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Supervisor
- Laurel, MD (21 miles from Oxon Hill, MD)
- 1 day ago
- Laurel, MD (21 miles from Oxon Hill, MD)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Springfield, VA (14 miles from Oxon Hill, MD)
- 1 day ago
- Springfield, VA (14 miles from Oxon Hill, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Washington, DC (6 miles from Oxon Hill, MD)
- 1 day ago
- Washington, DC (6 miles from Oxon Hill, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Technical Support Specialist/Customer Service Representative Remote WFH
- Arlington, VA (7 miles from Oxon Hill, MD)
- 1 day ago
- Arlington, VA (7 miles from Oxon Hill, MD)
- 1 day ago
We are currently seeking a talented Technical Support Specialist/Customer Service Representative to join our team on a full-time basis....
Remote Work- Falls Church, VA (9 miles from Oxon Hill, MD)
- 1 day ago
- Falls Church, VA (9 miles from Oxon Hill, MD)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Washington, DC (6 miles from Oxon Hill, MD)
- 2 days ago
- Washington, DC (6 miles from Oxon Hill, MD)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Washington, DC (6 miles from Oxon Hill, MD)
- 2 days ago
- Washington, DC (6 miles from Oxon Hill, MD)
- 2 days ago
Responsible for network and training opportunities and providing technical support to promote growth and assistclients in facing business challenges.Provide outreach to prospective clients.Oversee...
- Rockville, MD (20 miles from Oxon Hill, MD)
- 2 days ago
- Rockville, MD (20 miles from Oxon Hill, MD)
- 2 days ago
Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...
- Merrifield, VA (13 miles from Oxon Hill, MD)
- 3 days ago
- Merrifield, VA (13 miles from Oxon Hill, MD)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Fairfax, VA (24 miles from Oxon Hill, MD)
- 3 days ago
- Fairfax, VA (24 miles from Oxon Hill, MD)
- 3 days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
- Adelphi, MD (13 miles from Oxon Hill, MD)
- 3 days ago
- Adelphi, MD (13 miles from Oxon Hill, MD)
- 3 days ago
Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...
Customer Service Representative (Loan Consultant I)
- Woodbridge, VA (19 miles from Oxon Hill, MD)
- 4 days ago
- Woodbridge, VA (19 miles from Oxon Hill, MD)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Fairfax, VA (24 miles from Oxon Hill, MD)
- 4 days ago
- Fairfax, VA (24 miles from Oxon Hill, MD)
- 4 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Sales and Customer Service Representative
- Potomac, MD (20 miles from Oxon Hill, MD)
- 4 days ago
- Potomac, MD (20 miles from Oxon Hill, MD)
- 4 days ago
## Position SummaryThe Sales and Customer Service Representative sells and services new and existing accounts....
Demographic Data for Oxon Hill, MD
Moving to Oxon Hill, MD? Find some basic demographic data about Oxon Hill, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Oxon Hill, MD
Highest Education Level
Customer Services in Oxon Hill, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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