Customer Service Jobs in Prince Frederick, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs

Client Service Representative

  • Hollywood, MD (11 miles from Prince Frederick, MD)
  • 5 hours ago
  • Hollywood, MD (11 miles from Prince Frederick, MD)
  • 5 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Retail Customer Service Supervisor

  • Dunkirk, MD (15 miles from Prince Frederick, MD)
  • 3 days ago
  • Dunkirk, MD (15 miles from Prince Frederick, MD)
  • 3 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate

  • White Plains, MD (21 miles from Prince Frederick, MD)
  • 5 days ago
  • White Plains, MD (21 miles from Prince Frederick, MD)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Lexington Park, MD (20 miles from Prince Frederick, MD)
  • 9 days ago
  • Lexington Park, MD (20 miles from Prince Frederick, MD)
  • 9 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • California, MD (15 miles from Prince Frederick, MD)
  • 9 days ago
  • California, MD (15 miles from Prince Frederick, MD)
  • 9 days ago

Cash handling and customer service experience preferred....

Customer Experience Associate

  • Prince Frederick, MD
  • 13 days ago
  • Prince Frederick, MD
  • 13 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Loss Prevention Customer Service Associate II

  • Clinton, MD (23 miles from Prince Frederick, MD)
  • 18 days ago
  • Clinton, MD (23 miles from Prince Frederick, MD)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Leonardtown, MD (17 miles from Prince Frederick, MD)
  • 25 days ago
  • Leonardtown, MD (17 miles from Prince Frederick, MD)
  • 25 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • Waldorf, MD (16 miles from Prince Frederick, MD)
  • 45+ days ago
  • Waldorf, MD (16 miles from Prince Frederick, MD)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Waldorf, MD (16 miles from Prince Frederick, MD)
  • 26 days ago
  • Waldorf, MD (16 miles from Prince Frederick, MD)
  • 26 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Retail Customer Service Associate

  • Waldorf, MD (16 miles from Prince Frederick, MD)
  • 30+ days ago
  • Waldorf, MD (16 miles from Prince Frederick, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2365 Crain Hwy, Waldorf, MD 20601...

Customer Service Representative

  • Hollywood, MD (11 miles from Prince Frederick, MD)
  • 45+ days ago
  • Hollywood, MD (11 miles from Prince Frederick, MD)
  • 45+ days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Summer Customer Service Representative - California

  • California, MD (15 miles from Prince Frederick, MD)
  • 60+ days ago
  • California, MD (15 miles from Prince Frederick, MD)
  • 60+ days ago

Cash handling and customer service experience preferred....

Summer Customer Service Representative - Prince Frederick

  • Prince Frederick, MD
  • 60+ days ago
  • Prince Frederick, MD
  • 60+ days ago

Cash handling and customer service experience preferred....

Customer Service Representative

  • California, MD (15 miles from Prince Frederick, MD)
  • 90+ days ago
  • California, MD (15 miles from Prince Frederick, MD)
  • 90+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Demographic Data for Prince Frederick, MD

Moving to Prince Frederick, MD? Find some basic demographic data about Prince Frederick, MD below.


Local
National
12,818
466
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Prince Frederick, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Prince Frederick, MD offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Prince Frederick, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »