Customer Service Jobs in Prince Frederick, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hollywood, MD (11 miles from Prince Frederick, MD)
- 5 hours ago
- Hollywood, MD (11 miles from Prince Frederick, MD)
- 5 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Supervisor
- Dunkirk, MD (15 miles from Prince Frederick, MD)
- 3 days ago
- Dunkirk, MD (15 miles from Prince Frederick, MD)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- White Plains, MD (21 miles from Prince Frederick, MD)
- 5 days ago
- White Plains, MD (21 miles from Prince Frederick, MD)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Lexington Park, MD (20 miles from Prince Frederick, MD)
- 9 days ago
- Lexington Park, MD (20 miles from Prince Frederick, MD)
- 9 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- California, MD (15 miles from Prince Frederick, MD)
- 9 days ago
- California, MD (15 miles from Prince Frederick, MD)
- 9 days ago
Cash handling and customer service experience preferred....
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Loss Prevention Customer Service Associate II
- Clinton, MD (23 miles from Prince Frederick, MD)
- 18 days ago
- Clinton, MD (23 miles from Prince Frederick, MD)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Leonardtown, MD (17 miles from Prince Frederick, MD)
- 25 days ago
- Leonardtown, MD (17 miles from Prince Frederick, MD)
- 25 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 45+ days ago
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 26 days ago
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 26 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Retail Customer Service Associate
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 30+ days ago
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2365 Crain Hwy, Waldorf, MD 20601...
Customer Service Representative
- Hollywood, MD (11 miles from Prince Frederick, MD)
- 45+ days ago
- Hollywood, MD (11 miles from Prince Frederick, MD)
- 45+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Summer Customer Service Representative - California
- California, MD (15 miles from Prince Frederick, MD)
- 60+ days ago
- California, MD (15 miles from Prince Frederick, MD)
- 60+ days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Prince Frederick
- Prince Frederick, MD
- 60+ days ago
- Prince Frederick, MD
- 60+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative
- California, MD (15 miles from Prince Frederick, MD)
- 90+ days ago
- California, MD (15 miles from Prince Frederick, MD)
- 90+ days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Prince Frederick, MD
Moving to Prince Frederick, MD? Find some basic demographic data about Prince Frederick, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Prince Frederick, MD
Highest Education Level
Customer Services in Prince Frederick, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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