Customer Service Jobs in Riverdale Park, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 4 hours ago
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 4 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative, National Accounts
- Annandale, VA (18 miles from Riverdale Park, MD)
- 7 hours ago
- Annandale, VA (18 miles from Riverdale Park, MD)
- 7 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Supervisor
- Laurel, MD (9 miles from Riverdale Park, MD)
- 19 hours ago
- Laurel, MD (9 miles from Riverdale Park, MD)
- 19 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Pharmacy Customer Service Associate
- Washington, DC (8 miles from Riverdale Park, MD)
- 19 hours ago
- Washington, DC (8 miles from Riverdale Park, MD)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Technical Support Specialist/Customer Service Representative Remote WFH
- Arlington, VA (10 miles from Riverdale Park, MD)
- 1 day ago
- Arlington, VA (10 miles from Riverdale Park, MD)
- 1 day ago
We are currently seeking a talented Technical Support Specialist/Customer Service Representative to join our team on a full-time basis....
Remote Work- Falls Church, VA (14 miles from Riverdale Park, MD)
- 1 day ago
- Falls Church, VA (14 miles from Riverdale Park, MD)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Washington, DC (8 miles from Riverdale Park, MD)
- 1 day ago
- Washington, DC (8 miles from Riverdale Park, MD)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Clarksville, MD (16 miles from Riverdale Park, MD)
- 1 day ago
- Clarksville, MD (16 miles from Riverdale Park, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Washington, DC (8 miles from Riverdale Park, MD)
- 2 days ago
- Washington, DC (8 miles from Riverdale Park, MD)
- 2 days ago
Responsible for network and training opportunities and providing technical support to promote growth and assistclients in facing business challenges.Provide outreach to prospective clients.Oversee...
- Rockville, MD (15 miles from Riverdale Park, MD)
- 2 days ago
- Rockville, MD (15 miles from Riverdale Park, MD)
- 2 days ago
Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...
- Merrifield, VA (17 miles from Riverdale Park, MD)
- 2 days ago
- Merrifield, VA (17 miles from Riverdale Park, MD)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative, Omnicare
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 2 days ago
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 2 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Customer Service Representative-2nd shift
- Linthicum, MD (21 miles from Riverdale Park, MD)
- 2 days ago
- Linthicum, MD (21 miles from Riverdale Park, MD)
- 2 days ago
This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....
Bilingual Customer Service Representative
- Linthicum, MD (21 miles from Riverdale Park, MD)
- 2 days ago
- Linthicum, MD (21 miles from Riverdale Park, MD)
- 2 days ago
Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....
- Adelphi, MD (4 miles from Riverdale Park, MD)
- 3 days ago
- Adelphi, MD (4 miles from Riverdale Park, MD)
- 3 days ago
Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...
Demographic Data for Riverdale Park, MD
Moving to Riverdale Park, MD? Find some basic demographic data about Riverdale Park, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Riverdale Park, MD
Highest Education Level
Customer Services in Riverdale Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »