Customer Service Jobs in Severn, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Storage Customer Service Representative
- Baltimore, MD (12 miles from Severn, MD)
- 9 hours ago
- Baltimore, MD (12 miles from Severn, MD)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Client Service Representative - PT - 5364
- Glenarden, MD (14 miles from Severn, MD)
- 9 hours ago
- Glenarden, MD (14 miles from Severn, MD)
- 9 hours ago
One year related experience required with customer service preferred....
Customer Service Representative - 2nd Shift - Part-Time
- Baltimore, MD (12 miles from Severn, MD)
- 13 hours ago
- Baltimore, MD (12 miles from Severn, MD)
- 13 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Towson, MD (19 miles from Severn, MD)
- 13 hours ago
- Towson, MD (19 miles from Severn, MD)
- 13 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
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Customer Service Representative
- Baltimore, MD (12 miles from Severn, MD)
- 18 hours ago
- Baltimore, MD (12 miles from Severn, MD)
- 18 hours ago
Join an established and growing company in the Dundalk area as their Customer Service Representative. Provide excellent internal and external Customer Service....
Customer Service Associate - Temporary
- Calverton, MD (11 miles from Severn, MD)
- 18 hours ago
- Calverton, MD (11 miles from Severn, MD)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Highland Beach, MD (16 miles from Severn, MD)
- 18 hours ago
- Highland Beach, MD (16 miles from Severn, MD)
- 18 hours ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Payroll Customer Service Representative
- Columbia, MD (11 miles from Severn, MD)
- 18 hours ago
- Columbia, MD (11 miles from Severn, MD)
- 18 hours ago
The Payroll Customer Service Representative I assists field offices with payroll questions via the Customer Service Hotline and the Payroll Customer Service email inbox....
Retail Customer Service Associate
- Catonsville, MD (10 miles from Severn, MD)
- 22 hours ago
- Catonsville, MD (10 miles from Severn, MD)
- 22 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate
- Nottingham, MD (21 miles from Severn, MD)
- 1 day ago
- Nottingham, MD (21 miles from Severn, MD)
- 1 day ago
Training to help you grow and refine your sales and customer service skills....
U-Box Customer Care Representative (CDL A)
- Washington, DC (24 miles from Severn, MD)
- 1 day ago
- Washington, DC (24 miles from Severn, MD)
- 1 day ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Associate, Electronics
- Baltimore, MD (12 miles from Severn, MD)
- 1 day ago
- Baltimore, MD (12 miles from Severn, MD)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Pharmacy Customer Service Associate
- Washington, DC (24 miles from Severn, MD)
- 2 days ago
- Washington, DC (24 miles from Severn, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
1790 - NMCI Customer Service Representative - Onsite - Secret Clearance Required
- Bethesda, MD (24 miles from Severn, MD)
- 2 days ago
- Bethesda, MD (24 miles from Severn, MD)
- 2 days ago
JOB DESCRIPTION Seeking a highly motivated and driven NMCI Customer Service Representative to work Onsite supporting enterprise IT for our War-fighter customer who upholds America's status as the "Land...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Columbia, MD (11 miles from Severn, MD)
- 2 days ago
- Columbia, MD (11 miles from Severn, MD)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Demographic Data for Severn, MD
Moving to Severn, MD? Find some basic demographic data about Severn, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Severn, MD
Highest Education Level
Customer Services in Severn, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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