Customer Service Jobs in Severn, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Washington, DC (24 miles from Severn, MD)
- 9 hours ago
- Washington, DC (24 miles from Severn, MD)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Baltimore, MD (12 miles from Severn, MD)
- 22 hours ago
- Baltimore, MD (12 miles from Severn, MD)
- 22 hours ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Customer Service Representative
- Washington, DC (24 miles from Severn, MD)
- 22 hours ago
- Washington, DC (24 miles from Severn, MD)
- 22 hours ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Remote Customer Service Representative
- Elkridge, MD (6 miles from Severn, MD)
- 1 day ago
- Elkridge, MD (6 miles from Severn, MD)
- 1 day ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote Work/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F25%2F2025+5%3A34%3A38+AM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Glen Burnie, MD (6 miles from Severn, MD)
- 1 day ago
- Glen Burnie, MD (6 miles from Severn, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Owings Mills, MD (22 miles from Severn, MD)
- 1 day ago
- Owings Mills, MD (22 miles from Severn, MD)
- 1 day ago
Perform other duties as assigned by station management Minimum Qualifications: High school diploma or equivalent Successful completion of certification training program for customer service/emissions...
Customer Service Associate - Middle River MD
- Middle River, MD (21 miles from Severn, MD)
- 1 day ago
- Middle River, MD (21 miles from Severn, MD)
- 1 day ago
The Customer Service Representative interacts with customers to provide information in response to inquiries and is able to provide excellent customer service and a pleasant experience....
Remote WorkCustomer Service Representative
- Baltimore, MD (12 miles from Severn, MD)
- 1 day ago
- Baltimore, MD (12 miles from Severn, MD)
- 1 day ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Customer Service Representative
- Elkridge, MD (6 miles from Severn, MD)
- 1 day ago
- Elkridge, MD (6 miles from Severn, MD)
- 1 day ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (21 miles from Severn, MD)
- 1 day ago
- Nottingham, MD (21 miles from Severn, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Owings Mills, MD (22 miles from Severn, MD)
- 2 days ago
- Owings Mills, MD (22 miles from Severn, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (NCS) - Parking Authority
- Baltimore, MD (12 miles from Severn, MD)
- 2 days ago
- Baltimore, MD (12 miles from Severn, MD)
- 2 days ago
Job Summary: The Customer Service Representative (CSR) of the Residential Permit Parking program (RPP) serves to provide customer service to participants of the RPP program....
Showroom Customer Service Representative
- Washington, DC (24 miles from Severn, MD)
- 2 days ago
- Washington, DC (24 miles from Severn, MD)
- 2 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Annapolis, MD (11 miles from Severn, MD)
- 2 days ago
- Annapolis, MD (11 miles from Severn, MD)
- 2 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative I
- Baltimore, MD (12 miles from Severn, MD)
- 2 days ago
- Baltimore, MD (12 miles from Severn, MD)
- 2 days ago
Customer Service Representative I Training: M-F, 9:00a-5:30p EST Regular hours: M-F, 10:30a-7p EST...
Demographic Data for Severn, MD
Moving to Severn, MD? Find some basic demographic data about Severn, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Severn, MD
Highest Education Level
Customer Services in Severn, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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