Customer Service Jobs in Severna Park, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Towson, MD (22 miles from Severna Park, MD)
- 5 hours ago
- Towson, MD (22 miles from Severna Park, MD)
- 5 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate - Temporary
- Chester, MD (17 miles from Severna Park, MD)
- 5 hours ago
- Chester, MD (17 miles from Severna Park, MD)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Clarksville, MD (22 miles from Severna Park, MD)
- 1 day ago
- Clarksville, MD (22 miles from Severna Park, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Baltimore, MD (15 miles from Severna Park, MD)
- 1 day ago
- Baltimore, MD (15 miles from Severna Park, MD)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative, Omnicare
- Annapolis, MD (5 miles from Severna Park, MD)
- 1 day ago
- Annapolis, MD (5 miles from Severna Park, MD)
- 1 day ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Customer Service Representative-2nd shift
- Linthicum, MD (10 miles from Severna Park, MD)
- 2 days ago
- Linthicum, MD (10 miles from Severna Park, MD)
- 2 days ago
This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....
Bilingual Customer Service Representative
- Linthicum, MD (10 miles from Severna Park, MD)
- 2 days ago
- Linthicum, MD (10 miles from Severna Park, MD)
- 2 days ago
Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....
- Adelphi, MD (22 miles from Severna Park, MD)
- 2 days ago
- Adelphi, MD (22 miles from Severna Park, MD)
- 2 days ago
Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...
Customer Service Representative - Patient Registration
- Baltimore, MD (15 miles from Severna Park, MD)
- 3 days ago
- Baltimore, MD (15 miles from Severna Park, MD)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (13 miles from Severna Park, MD)
- 3 days ago
- Dundalk, MD (13 miles from Severna Park, MD)
- 3 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Associate - Nights/Weekends
- Towson, MD (22 miles from Severna Park, MD)
- 3 days ago
- Towson, MD (22 miles from Severna Park, MD)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
- Dundalk, MD (13 miles from Severna Park, MD)
- 3 days ago
- Dundalk, MD (13 miles from Severna Park, MD)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Pasadena, MD (4 miles from Severna Park, MD)
- 4 days ago
- Pasadena, MD (4 miles from Severna Park, MD)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Annapolis, MD (5 miles from Severna Park, MD)
- 4 days ago
- Annapolis, MD (5 miles from Severna Park, MD)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Supervisory Customer Experience Associate - Hardlines
- Fort Meade, MD (11 miles from Severna Park, MD)
- 5 days ago
- Fort Meade, MD (11 miles from Severna Park, MD)
- 5 days ago
H-... Supervisory Customer Experience Associate - Hardlines United States - Maryland - Fort Meade Regular Full Time Job Description Oversees associates in the execution of strategies to deliver a...
Demographic Data for Severna Park, MD
Moving to Severna Park, MD? Find some basic demographic data about Severna Park, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Severna Park, MD
Highest Education Level
Customer Services in Severna Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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