Customer Service Jobs in Sparks, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Sales (Work From Home)
- Baltimore, MD (17 miles from Sparks, MD)
- moments ago
- Baltimore, MD (17 miles from Sparks, MD)
- moments ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote Work- Owings Mills, MD (10 miles from Sparks, MD)
- 1 hour ago
- Owings Mills, MD (10 miles from Sparks, MD)
- 1 hour ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Assistance Representative Part Time
- Baltimore, MD (17 miles from Sparks, MD)
- 2 hours ago
- Baltimore, MD (17 miles from Sparks, MD)
- 2 hours ago
., verify adherence to appropriate policies) Refer customers to customer service agents when appropriate Performing clearance and verification of documents at kiosks Assisting with the physical movement...
- Timonium, MD (8 miles from Sparks, MD)
- 12 hours ago
- Timonium, MD (8 miles from Sparks, MD)
- 12 hours ago
Provides sales, marketing and service support to an assigned area of the branch network by coordinating events, visiting branches, attending meetings, attending M&T at Work onsite events,...
- Baltimore, MD (17 miles from Sparks, MD)
- 13 hours ago
- Baltimore, MD (17 miles from Sparks, MD)
- 13 hours ago
Supports other members of the clinic team to ensure smooth client workflow and excellent customer service....
- Baltimore, MD (17 miles from Sparks, MD)
- 21 hours ago
- Baltimore, MD (17 miles from Sparks, MD)
- 21 hours ago
Role Summary: As our Customer Experience Associate, you'll be the first point of contact and the lasting impression for our clients and visitors. Your primary role will be to greet, assist, and...
Retail Customer Service Specialist
- Bel Air, MD (17 miles from Sparks, MD)
- 1 day ago
- Bel Air, MD (17 miles from Sparks, MD)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Elkridge, MD (24 miles from Sparks, MD)
- 1 day ago
- Elkridge, MD (24 miles from Sparks, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Business Insurance
- Hunt Valley, MD (4 miles from Sparks, MD)
- 1 day ago
- Hunt Valley, MD (4 miles from Sparks, MD)
- 1 day ago
Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA)....
Customer Service Associate - Temporary
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
- Baltimore, MD (17 miles from Sparks, MD)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Dispensary Associate - Part Time
- Lutherville, MD (8 miles from Sparks, MD)
- 2 days ago
- Lutherville, MD (8 miles from Sparks, MD)
- 2 days ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Joppa, MD (19 miles from Sparks, MD)
- 2 days ago
- Joppa, MD (19 miles from Sparks, MD)
- 2 days ago
Id : REQ_548841, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...193,...
Customer Service Representative
- Elkridge, MD (24 miles from Sparks, MD)
- 5 days ago
- Elkridge, MD (24 miles from Sparks, MD)
- 5 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Demographic Data for Sparks, MD
Moving to Sparks, MD? Find some basic demographic data about Sparks, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Sparks, MD
Highest Education Level
Customer Services in Sparks, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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