Customer Service Jobs in Towson, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hanover, MD (16 miles from Towson, MD)
- 7 hours ago
- Hanover, MD (16 miles from Towson, MD)
- 7 hours ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Part Time Customer Service Sales Associate
- Hanover, MD (16 miles from Towson, MD)
- 7 hours ago
- Hanover, MD (16 miles from Towson, MD)
- 7 hours ago
The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....
Retail Customer Service Specialist
- Bel Air, MD (17 miles from Towson, MD)
- 8 hours ago
- Bel Air, MD (17 miles from Towson, MD)
- 8 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Baltimore, MD (7 miles from Towson, MD)
- 8 hours ago
- Baltimore, MD (7 miles from Towson, MD)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Elkridge, MD (15 miles from Towson, MD)
- 8 hours ago
- Elkridge, MD (15 miles from Towson, MD)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Business Insurance
- Hunt Valley, MD (6 miles from Towson, MD)
- 8 hours ago
- Hunt Valley, MD (6 miles from Towson, MD)
- 8 hours ago
Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA)....
Customer Service Associate - Temporary
- Nottingham, MD (7 miles from Towson, MD)
- 16 hours ago
- Nottingham, MD (7 miles from Towson, MD)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Baltimore, MD (7 miles from Towson, MD)
- 17 hours ago
- Baltimore, MD (7 miles from Towson, MD)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Dispensary Associate - Part Time
- Lutherville, MD (2 miles from Towson, MD)
- 20 hours ago
- Lutherville, MD (2 miles from Towson, MD)
- 20 hours ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Joppa, MD (15 miles from Towson, MD)
- 1 day ago
- Joppa, MD (15 miles from Towson, MD)
- 1 day ago
Id : REQ_548841, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...193,...
Customer Service Associate - Dinner/Close Shift
- Columbia, MD (19 miles from Towson, MD)
- 4 days ago
- Columbia, MD (19 miles from Towson, MD)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Elkridge, MD (15 miles from Towson, MD)
- 4 days ago
- Elkridge, MD (15 miles from Towson, MD)
- 4 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative
- Rosedale, MD (8 miles from Towson, MD)
- 4 days ago
- Rosedale, MD (8 miles from Towson, MD)
- 4 days ago
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Columbia, MD (19 miles from Towson, MD)
- 5 days ago
- Columbia, MD (19 miles from Towson, MD)
- 5 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Demographic Data for Towson, MD
Moving to Towson, MD? Find some basic demographic data about Towson, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Towson, MD
Highest Education Level
Customer Services in Towson, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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