Customer Service Jobs in Upper Marlboro, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Sales (Work From Home)
- Washington, DC (15 miles from Upper Marlboro, MD)
- 5 hours ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 5 hours ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote WorkCustomer Service Associate - Temporary
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 17 hours ago
- Falls Church, VA (20 miles from Upper Marlboro, MD)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 21 hours ago
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 21 hours ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Remote Customer Service Representative
- Washington, DC (15 miles from Upper Marlboro, MD)
- 1 day ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 1 day ago
Pearl Interactive Network Remote Customer Service Representative in Washington , District Of Columbia Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 1 day ago
- Annapolis, MD (19 miles from Upper Marlboro, MD)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- Annandale, VA (23 miles from Upper Marlboro, MD)
- 1 day ago
- Annandale, VA (23 miles from Upper Marlboro, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Silver Spring, MD (20 miles from Upper Marlboro, MD)
- 1 day ago
- Silver Spring, MD (20 miles from Upper Marlboro, MD)
- 1 day ago
Service Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals...
Customer Service Representative
- Hyattsville, MD (13 miles from Upper Marlboro, MD)
- 2 days ago
- Hyattsville, MD (13 miles from Upper Marlboro, MD)
- 2 days ago
Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...
Customer Care Representative (Remote)
- Washington, DC (15 miles from Upper Marlboro, MD)
- 2 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 2 days ago
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote WorkCustomer Service Representative
- Waldorf, MD (12 miles from Upper Marlboro, MD)
- 2 days ago
- Waldorf, MD (12 miles from Upper Marlboro, MD)
- 2 days ago
Cash handling and customer service experience preferred....
- Washington, DC (15 miles from Upper Marlboro, MD)
- 3 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 3 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 3 days ago
- Alexandria, VA (15 miles from Upper Marlboro, MD)
- 3 days ago
We are looking for individual to work as a Customer Service Agent at a car rental Agency. Must have valid driver license Over 21 Customer service skill is a key Must have flexible schedule....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (23 miles from Upper Marlboro, MD)
- 5 days ago
- McLean, VA (23 miles from Upper Marlboro, MD)
- 5 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Lorton, VA (24 miles from Upper Marlboro, MD)
- 5 days ago
- Lorton, VA (24 miles from Upper Marlboro, MD)
- 5 days ago
A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment....
Customer Success Representative (Spanish Bilingual)
- Washington, DC (15 miles from Upper Marlboro, MD)
- 7 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 7 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Washington, DC Job Details $21.63 an hour 7 hours ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
Demographic Data for Upper Marlboro, MD
Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Upper Marlboro, MD
Highest Education Level
Customer Services in Upper Marlboro, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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