Customer Service Jobs in Waldorf, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 64 Jobs

Customer Service Associate - Temporary

  • Falls Church, VA (23 miles from Waldorf, MD)
  • 8 hours ago
  • Falls Church, VA (23 miles from Waldorf, MD)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote Customer Service Representative

  • Washington, DC (21 miles from Waldorf, MD)
  • 17 hours ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 17 hours ago

Pearl Interactive Network Remote Customer Service Representative in Washington , District Of Columbia Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Pharmacy Customer Service Associate

  • Annandale, VA (23 miles from Waldorf, MD)
  • 19 hours ago
  • Annandale, VA (23 miles from Waldorf, MD)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Woodbridge, VA (21 miles from Waldorf, MD)
  • 22 hours ago
  • Woodbridge, VA (21 miles from Waldorf, MD)
  • 22 hours ago

| Woodbridge, VA, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service Superstar! Are you ready to make a difference while having a blast at work?...

Customer Service Representative

  • Hyattsville, MD (22 miles from Waldorf, MD)
  • 1 day ago
  • Hyattsville, MD (22 miles from Waldorf, MD)
  • 1 day ago

Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...

Customer Care Representative (Remote)

  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago

Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...

Remote Work

Customer Service Representative

  • Waldorf, MD
  • 2 days ago
  • Waldorf, MD
  • 2 days ago

Cash handling and customer service experience preferred....

Retail Customer Experience Associate, Tysons Corner Center - Full Time

  • Springfield, VA (24 miles from Waldorf, MD)
  • 2 days ago
  • Springfield, VA (24 miles from Waldorf, MD)
  • 2 days ago

Id : REQ_548989, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...637,...

Customer Service Associate

  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Agent

  • Alexandria, VA (17 miles from Waldorf, MD)
  • 3 days ago
  • Alexandria, VA (17 miles from Waldorf, MD)
  • 3 days ago

We are looking for individual to work as a Customer Service Agent at a car rental Agency. Must have valid driver license Over 21 Customer service skill is a key Must have flexible schedule....

Customer Service Associate

  • Lake Ridge, VA (24 miles from Waldorf, MD)
  • 3 days ago
  • Lake Ridge, VA (24 miles from Waldorf, MD)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Lorton, VA (18 miles from Waldorf, MD)
  • 5 days ago
  • Lorton, VA (18 miles from Waldorf, MD)
  • 5 days ago

A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment....

Retail Customer Service Associate

  • Oxon Hill, MD (14 miles from Waldorf, MD)
  • 5 days ago
  • Oxon Hill, MD (14 miles from Waldorf, MD)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Success Representative (Spanish Bilingual)

  • Washington, DC (21 miles from Waldorf, MD)
  • 6 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 6 days ago

Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Washington, DC Job Details $21.63 an hour 7 hours ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...

Experienced Client Service representative

  • Alexandria, VA (17 miles from Waldorf, MD)
  • 6 days ago
  • Alexandria, VA (17 miles from Waldorf, MD)
  • 6 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Demographic Data for Waldorf, MD

Moving to Waldorf, MD? Find some basic demographic data about Waldorf, MD below.


Local
National
89,010
1,466
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Waldorf, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waldorf, MD offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waldorf, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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