Customer Service Jobs in Waldorf, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 66 Jobs

Customer Service Representative (Loan Consultant I)

  • Woodbridge, VA (21 miles from Waldorf, MD)
  • 12 hours ago
  • Woodbridge, VA (21 miles from Waldorf, MD)
  • 12 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Retail Customer Service Team Member-8

  • Washington, DC (21 miles from Waldorf, MD)
  • 20 hours ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 20 hours ago

Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Experience Associate-Outdoor Living/ Toys

  • Fort Belvoir, VA (16 miles from Waldorf, MD)
  • 20 hours ago
  • Fort Belvoir, VA (16 miles from Waldorf, MD)
  • 20 hours ago

H-... Customer Experience Associate-Outdoor Living/ Toys United States - Virginia - Fort Belvoir Intermittent Job Description Responsible for driving the customer experience through proactive and...

Customer Experience Associate-Clothing Department

  • Fort Belvoir, VA (16 miles from Waldorf, MD)
  • 20 hours ago
  • Fort Belvoir, VA (16 miles from Waldorf, MD)
  • 20 hours ago

H-... Customer Experience Associate-Clothing Department United States - Virginia - Fort Belvoir Intermittent Job Description As a Customer Experience Expert in Apparel & Accessories, your eye for...

Customer Service Associate

  • White Plains, MD (6 miles from Waldorf, MD)
  • 1 day ago
  • White Plains, MD (6 miles from Waldorf, MD)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Oxon Hill, MD (14 miles from Waldorf, MD)
  • 1 day ago
  • Oxon Hill, MD (14 miles from Waldorf, MD)
  • 1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

  • Woodbridge, VA (21 miles from Waldorf, MD)
  • 1 day ago
  • Woodbridge, VA (21 miles from Waldorf, MD)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Annandale, VA (23 miles from Waldorf, MD)
  • 1 day ago
  • Annandale, VA (23 miles from Waldorf, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Dumfries, VA (23 miles from Waldorf, MD)
  • 1 day ago
  • Dumfries, VA (23 miles from Waldorf, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote Customer Service Representative

  • Arlington, VA (22 miles from Waldorf, MD)
  • 1 day ago
  • Arlington, VA (22 miles from Waldorf, MD)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Associate

  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago
  • Washington, DC (21 miles from Waldorf, MD)
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Experience Associate- Furniture/Appliances

  • Fort Belvoir, VA (16 miles from Waldorf, MD)
  • 2 days ago
  • Fort Belvoir, VA (16 miles from Waldorf, MD)
  • 2 days ago

H-... Customer Experience Associate- Furniture/Appliances United States - Virginia - Fort Belvoir Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer...

Retail Customer Service Associate

  • Arlington, VA (22 miles from Waldorf, MD)
  • 3 days ago
  • Arlington, VA (22 miles from Waldorf, MD)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Lanham, MD (24 miles from Waldorf, MD)
  • 4 days ago
  • Lanham, MD (24 miles from Waldorf, MD)
  • 4 days ago

service....

Demographic Data for Waldorf, MD

Moving to Waldorf, MD? Find some basic demographic data about Waldorf, MD below.


Local
National
89,010
1,466
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Waldorf, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waldorf, MD offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waldorf, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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