Customer Service Jobs in Westminster, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Phoenix, MD (22 miles from Westminster, MD)
- 8 hours ago
- Phoenix, MD (22 miles from Westminster, MD)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Business Insurance
- Hunt Valley, MD (17 miles from Westminster, MD)
- 8 hours ago
- Hunt Valley, MD (17 miles from Westminster, MD)
- 8 hours ago
Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA)....
- Mount Airy, MD (15 miles from Westminster, MD)
- 11 hours ago
- Mount Airy, MD (15 miles from Westminster, MD)
- 11 hours ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Dispensary Associate - Part Time
- Lutherville, MD (20 miles from Westminster, MD)
- 20 hours ago
- Lutherville, MD (20 miles from Westminster, MD)
- 20 hours ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Service Associate - Temporary
- Catonsville, MD (23 miles from Westminster, MD)
- 2 days ago
- Catonsville, MD (23 miles from Westminster, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Columbia, MD (24 miles from Westminster, MD)
- 4 days ago
- Columbia, MD (24 miles from Westminster, MD)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
- Towson, MD (21 miles from Westminster, MD)
- 4 days ago
- Towson, MD (21 miles from Westminster, MD)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Columbia, MD (24 miles from Westminster, MD)
- 5 days ago
- Columbia, MD (24 miles from Westminster, MD)
- 5 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Customer Service Representative
- Woodlawn, MD (21 miles from Westminster, MD)
- 7 days ago
- Woodlawn, MD (21 miles from Westminster, MD)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retatil Loss Prevention Customer Service Associate II
- Owings Mills, MD (13 miles from Westminster, MD)
- 8 days ago
- Owings Mills, MD (13 miles from Westminster, MD)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Phoenix, MD (22 miles from Westminster, MD)
- 9 days ago
- Phoenix, MD (22 miles from Westminster, MD)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Windsor Mill, MD (18 miles from Westminster, MD)
- 9 days ago
- Windsor Mill, MD (18 miles from Westminster, MD)
- 9 days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
service to members....
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
- Cockeysville, MD (17 miles from Westminster, MD)
- 19 days ago
- Cockeysville, MD (17 miles from Westminster, MD)
- 19 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Demographic Data for Westminster, MD
Moving to Westminster, MD? Find some basic demographic data about Westminster, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Westminster, MD
Highest Education Level
Customer Services in Westminster, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »