Customer Service Jobs in Michigan
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Customer Service Representative - Manufacturing Location - Fraser, MI Payrate - $17.00 to $19.00/hr Job Overview: We are seeking a highly motivated and detail-oriented Customer Service Representative...
Qualfon Qualfon is hiring Customer Service Representatives to field inbound communication from our clients members regarding their banking needs....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
Customer Service Representative Kaltec Services llc....
Role Responsibilities: As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Care Representative Full-Time | In-Office | Ann Arbor, MI Join a fast-growing, family-owned company that sets the gold standard in luxury transportation. At Golden Limousine...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Claims Customer Care Representative
- Farmington Hills, MI
- 22 hours ago
- Farmington Hills, MI
- 22 hours ago
Knowledge, Skills & Abilities High School diploma or GED. 2 years high volume customer service experience. Proficient computer skills required including Microsoft Office Suite....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Michigan
Highest Education Level
Customer Services in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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