Customer Service Jobs in Minnesota
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative
- Multi-Color Corporation
- Winona, MN
- 1 day ago
- Multi-Color Corporation
- Winona, MN
- 1 day ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN
- 10 days ago
- Lakeville, MN
- 10 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Bilingual Retail Customer Service Specialist (English & Spanish)
- Eagan, MN
- 10 days ago
- Eagan, MN
- 10 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Minimum Qualifications: Have 1+ year of customer service experience (automotive experience a plus) High school diploma or equivalent required. Bachelor's degree a plus!...
by providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Champlin, MN - (Full-Time)
- Champlin, MN
- 6 hours ago
- Champlin, MN
- 6 hours ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
POSITION DESCRIPTION: Position Title: Customer Service Associate Intern Department: MML Logistics Location: Eagan, MN Reports To: Customer Service Manager SUMMARY OF POSITION: This is a full-time Internship...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The ideal candidate will help achieve the cooperatives mission and goals while providing outstanding customer service. Essential Duties and Responsibilities include the following....
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Associate - St. Paul, MN - (Part-Time)
- Saint Paul, MN
- 1 day ago
- Saint Paul, MN
- 1 day ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Airport Customer Service Agent MNMSP - AS, 4300 Glumack Drive, St Paul, Minnesota, United States of America Req #1809 Thursday, January 30, 2025 Job Summary As a customer service agent you are the first...
A Client Service Representative position is a key customer service position within the company....
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Minnesota
Highest Education Level
Customer Services in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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