Customer Service Jobs in Minnesota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 162 Jobs

Retail Customer Service Specialist

  • Rochester, MN
  • 30+ days ago
  • Rochester, MN
  • 30+ days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative

  • New Ulm, MN
  • 2 hours ago
  • New Ulm, MN
  • 2 hours ago

If this sounds like you we would like to talk with you about joining our team as a Customer Service Representative!...

Customer Care Representative-Waconia

  • Waconia, MN
  • 8 hours ago
  • Waconia, MN
  • 8 hours ago

If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Groupthe largest exclusive kitchen cabinet manufacturer in...

Customer Service Representative

  • International Falls, MN
  • 8 hours ago
  • International Falls, MN
  • 8 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

70182-LP Customer Service Associate II

  • Bemidji, MN
  • 9 hours ago
  • Bemidji, MN
  • 9 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Experience Associate, Mall of America - Full Time

  • Bloomington, MN
  • 9 hours ago
  • Bloomington, MN
  • 9 hours ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Bloomington, MN
  • 10 hours ago
  • Bloomington, MN
  • 10 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative III

  • Saint Paul, MN
  • 11 hours ago
  • Saint Paul, MN
  • 11 hours ago

Provide training and guidance to junior customer service representatives. Assist in developing and implementing customer service policies, procedures, and best practices....

Customer Service Representative - Hybrid (Bemidji, MN)

  • Bemidji, MN
  • 12 hours ago
  • Bemidji, MN
  • 12 hours ago

service or professional experience working with people and/or cash handling experience required Aptitude to work independently as well as part of a team and ability to collaborate with others Strong...

Customer Service Representative

  • Eagan, MN
  • 18 hours ago
  • Eagan, MN
  • 18 hours ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Care Representative - WFH MN

  • Mendota Heights, MN
  • 21 hours ago
  • Mendota Heights, MN
  • 21 hours ago

All you need for the Customer Care Representative role is: Must reside in the State of Minnesota 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...

Customer Service Associate

  • Roseville, MN
  • 22 hours ago
  • Roseville, MN
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Minneapolis, MN
  • 22 hours ago
  • Minneapolis, MN
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Oakdale, MN
  • 23 hours ago
  • Oakdale, MN
  • 23 hours ago

. * Passionate about customer experience with the ability to cultivate loyalty and satisfaction through exceptional customer service and support * Process web orders; communicate to stores and customers...

CorTrust Bank is seeking a Full Time Customer Service Representative in our Delano community! It's more than just a job!...

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »