Customer Service Jobs in Minnesota
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
If this sounds like you we would like to talk with you about joining our team as a Customer Service Representative!...
If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Groupthe largest exclusive kitchen cabinet manufacturer in...
Customer Service Representative
- International Falls, MN
- 8 hours ago
- International Falls, MN
- 8 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Experience Associate, Mall of America - Full Time
- Bloomington, MN
- 9 hours ago
- Bloomington, MN
- 9 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Provide training and guidance to junior customer service representatives. Assist in developing and implementing customer service policies, procedures, and best practices....
Customer Service Representative - Hybrid (Bemidji, MN)
- Bemidji, MN
- 12 hours ago
- Bemidji, MN
- 12 hours ago
service or professional experience working with people and/or cash handling experience required Aptitude to work independently as well as part of a team and ability to collaborate with others Strong...
by providing a superior level of customer service to members, prospective members, and guests....
Customer Care Representative - WFH MN
- Mendota Heights, MN
- 21 hours ago
- Mendota Heights, MN
- 21 hours ago
All you need for the Customer Care Representative role is: Must reside in the State of Minnesota 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
. * Passionate about customer experience with the ability to cultivate loyalty and satisfaction through exceptional customer service and support * Process web orders; communicate to stores and customers...
Customer Service Representative I Delano, MN, US 3 days agoFull Time - Over 35 Hours/week
- Delano, MN
- 1 day ago
- Delano, MN
- 1 day ago
CorTrust Bank is seeking a Full Time Customer Service Representative in our Delano community! It's more than just a job!...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Minnesota
Highest Education Level
Customer Services in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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