Customer Service Jobs in Minnesota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 170 Jobs

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN
  • 10 days ago
  • Lakeville, MN
  • 10 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Eagan, MN
  • 10 days ago
  • Eagan, MN
  • 10 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative (on-site)

  • Minneapolis, MN
  • 5 days ago
  • Minneapolis, MN
  • 5 days ago

Minimum Qualifications: Have 1+ year of customer service experience (automotive experience a plus) High school diploma or equivalent required. Bachelor's degree a plus!...

Customer Service Representative

  • Minnetonka, MN
  • moments ago
  • Minnetonka, MN
  • moments ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Mornings

  • Minnetonka, MN
  • moments ago
  • Minnetonka, MN
  • moments ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate - Champlin, MN - (Full-Time)

  • Champlin, MN
  • 6 hours ago
  • Champlin, MN
  • 6 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Pharmacy Customer Service Associate

  • Little Falls, MN
  • 6 hours ago
  • Little Falls, MN
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Intern Customer Service Associate / MML

  • Eagan, MN
  • 6 hours ago
  • Eagan, MN
  • 6 hours ago

POSITION DESCRIPTION: Position Title: Customer Service Associate Intern Department: MML Logistics Location: Eagan, MN Reports To: Customer Service Manager SUMMARY OF POSITION: This is a full-time Internship...

Customer Service Associate

  • Little Falls, MN
  • 6 hours ago
  • Little Falls, MN
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Princeton, MN
  • 9 hours ago
  • Princeton, MN
  • 9 hours ago

The ideal candidate will help achieve the cooperatives mission and goals while providing outstanding customer service. Essential Duties and Responsibilities include the following....

Customer Service Representative

  • Saint Cloud, MN
  • 14 hours ago
  • Saint Cloud, MN
  • 14 hours ago

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Associate - St. Paul, MN - (Part-Time)

  • Saint Paul, MN
  • 1 day ago
  • Saint Paul, MN
  • 1 day ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Airport Customer Service Agent

  • Saint Paul, MN
  • 1 day ago
  • Saint Paul, MN
  • 1 day ago

Airport Customer Service Agent MNMSP - AS, 4300 Glumack Drive, St Paul, Minnesota, United States of America Req #1809 Thursday, January 30, 2025 Job Summary As a customer service agent you are the first...

Market Client Service Representative

  • Burnsville, MN
  • 1 day ago
  • Burnsville, MN
  • 1 day ago

A Client Service Representative position is a key customer service position within the company....

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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