Customer Service Jobs in Mississippi

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 89 Jobs

Customer Service Representative IV

  • Jackson, MS
  • 2 hours ago
  • Jackson, MS
  • 2 hours ago

See for information regarding this classificationsTypically requires High School Diploma or equivalent and 5-7 years of experience.

Relief Customer Service Representative Driver

  • Durant, MS
  • 9 hours ago
  • Durant, MS
  • 9 hours ago

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....

Medical Equipment Customer Service Representative

  • Gulfport, MS
  • 22 hours ago
  • Gulfport, MS
  • 22 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate

  • Ocean Springs, MS
  • 22 hours ago
  • Ocean Springs, MS
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Pascagoula, MS
  • 2 days ago
  • Pascagoula, MS
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Lucedale, MS
  • 2 days ago
  • Lucedale, MS
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Onsite- Jackson/ Ridgeland Area

  • Ridgeland, MS
  • 2 days ago
  • Ridgeland, MS
  • 2 days ago

Required Start date: 4/22/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...

Customer Service Associate

  • Pascagoula, MS
  • 2 days ago
  • Pascagoula, MS
  • 2 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate - Temporary

  • Byram, MS
  • 3 days ago
  • Byram, MS
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Gulfport, MS
  • 5 days ago
  • Gulfport, MS
  • 5 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative-7

  • Biloxi, MS
  • 5 days ago
  • Biloxi, MS
  • 5 days ago

ELS is hiring for the position of Customer Service Representative-7 in Biloxi, Mississippi....

Retail Customer Service Associate

  • Madison, MS
  • 6 days ago
  • Madison, MS
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative, Full or Part Time

  • Clinton, MS
  • 7 days ago
  • Clinton, MS
  • 7 days ago

Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Accounts Advisor

  • Hattiesburg, MS
  • 7 days ago
  • Hattiesburg, MS
  • 7 days ago

service....

Customer Service Representative

  • Jackson, MS
  • 8 days ago
  • Jackson, MS
  • 8 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Demographic Data for Mississippi

Moving to Mississippi? Find some basic demographic data about Mississippi below.


Local
National
2,961,190
59,269

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Mississippi

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mississippi offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mississippi
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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