Customer Service Jobs in Berkeley, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 100 Jobs

Customer Service Representative - Full Time or Part Time, Overnights

  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 5 hours ago
  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 5 hours ago

Store 4701642: 2702 Droste Rd, St Charles, Missouri 63301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Bridgeton, MO (4 miles from Berkeley, MO)
  • 5 hours ago
  • Bridgeton, MO (4 miles from Berkeley, MO)
  • 5 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • North County, MO (7 miles from Berkeley, MO)
  • 13 hours ago
  • North County, MO (7 miles from Berkeley, MO)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Mortgage Customer Service Representative

  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 13 hours ago
  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 13 hours ago

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri....

Customer Service Representative

  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 13 hours ago
  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 13 hours ago

TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....

Part-Time Customer Service Representative / Teller

  • Brighton, IL (22 miles from Berkeley, MO)
  • 17 hours ago
  • Brighton, IL (22 miles from Berkeley, MO)
  • 17 hours ago

Seeking a Part-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....

Customer Service Representative

  • Kirkwood, MO (12 miles from Berkeley, MO)
  • 1 day ago
  • Kirkwood, MO (12 miles from Berkeley, MO)
  • 1 day ago

job title: Mirror and Shower Customer Service Representative We are seeking a Customer Service Representative to join our team!...

Pharmacy Customer Service Associate

  • Town and Country, MO (11 miles from Berkeley, MO)
  • 1 day ago
  • Town and Country, MO (11 miles from Berkeley, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, FT Overnights

  • Fenton, MO (18 miles from Berkeley, MO)
  • 1 day ago
  • Fenton, MO (18 miles from Berkeley, MO)
  • 1 day ago

Store 4701603: 2285 S Old Highway 141, Fenton, Missouri 63026 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Client Service Representative, National Accounts

  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 1 day ago
  • Saint Louis, MO (11 miles from Berkeley, MO)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative, Days

  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 2 days ago
  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 2 days ago

Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Evenings

  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 2 days ago
  • Saint Charles, MO (9 miles from Berkeley, MO)
  • 2 days ago

Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, PT Evenings

  • Saint Louis, MO (14 miles from Berkeley, MO)
  • 2 days ago
  • Saint Louis, MO (14 miles from Berkeley, MO)
  • 2 days ago

Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, FT Evenings

  • Saint Louis, MO (14 miles from Berkeley, MO)
  • 2 days ago
  • Saint Louis, MO (14 miles from Berkeley, MO)
  • 2 days ago

Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Relations Specialist

  • High Ridge, MO (21 miles from Berkeley, MO)
  • 2 days ago
  • High Ridge, MO (21 miles from Berkeley, MO)
  • 2 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Demographic Data for Berkeley, MO

Moving to Berkeley, MO? Find some basic demographic data about Berkeley, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Berkeley, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berkeley, MO offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berkeley, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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