Customer Service Jobs in Chesterfield, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 55 Jobs

Customer Service - Representative

  • Richmond Heights, MO (18 miles from Chesterfield, MO)
  • 13 hours ago
  • Richmond Heights, MO (18 miles from Chesterfield, MO)
  • 13 hours ago

Waterway is now hiring Customer Service - Representatives at our newest location in Richmond Heights!...

Customer Service Representative - B084 - Hazelwood, MO

  • Hazelwood, MO (18 miles from Chesterfield, MO)
  • 8 hours ago
  • Hazelwood, MO (18 miles from Chesterfield, MO)
  • 8 hours ago

Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...

Customer Relations Specialist

  • Fenton, MO (14 miles from Chesterfield, MO)
  • 11 hours ago
  • Fenton, MO (14 miles from Chesterfield, MO)
  • 11 hours ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Relations Specialist - Crisis Center

  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 11 hours ago
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 11 hours ago

Responsibilities Include: Provide welcoming customer service to all clientsData Entry into EHR systems Complete any necessary paperwork, ensuring all required forms are completed in entirety Answer...

Pharmacy Customer Service Associate

  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 19 hours ago
  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 1 day ago
  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 1 day ago
  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 2 days ago
  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 2 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Washington, MO (20 miles from Chesterfield, MO)
  • 2 days ago
  • Washington, MO (20 miles from Chesterfield, MO)
  • 2 days ago

Expand Your Career as a Customer Service Representative in a Growing Company At ProMach, we’re looking for people who want to shine....

Customer Service Representative

  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 3 days ago
  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 3 days ago

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....

Customer Service Representative, PT Overnights

  • Cottleville, MO (7 miles from Chesterfield, MO)
  • 5 days ago
  • Cottleville, MO (7 miles from Chesterfield, MO)
  • 5 days ago

Store 4701682: 4524 Mid Rivers Mall Dr, Cottleville, Missouri 63376 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Evenings

  • Chesterfield, MO
  • 5 days ago
  • Chesterfield, MO
  • 5 days ago

Store 4701651: 15530 Olive Blvd, Chesterfield, Missouri 63017 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Union, MO (23 miles from Chesterfield, MO)
  • 5 days ago
  • Union, MO (23 miles from Chesterfield, MO)
  • 5 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative, Days

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 8 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 8 days ago

Store 4701643: 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 8 days ago
  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 8 days ago

Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for Chesterfield, MO

Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.


Local
National
62,008
2,750
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chesterfield, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chesterfield, MO offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chesterfield, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »