Customer Service Jobs in Cleveland, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Customer Service Representative

  • Overland Park, KS (11 miles from Cleveland, MO)
  • 2 hours ago
  • Overland Park, KS (11 miles from Cleveland, MO)
  • 2 hours ago

service skills....

Remote Work

Customer Service Associate

  • Olathe, KS (21 miles from Cleveland, MO)
  • 6 hours ago
  • Olathe, KS (21 miles from Cleveland, MO)
  • 6 hours ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Supervisor

  • Lees Summit, MO (21 miles from Cleveland, MO)
  • 14 hours ago
  • Lees Summit, MO (21 miles from Cleveland, MO)
  • 14 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Client Service Representative, National Accounts

  • Overland Park, KS (11 miles from Cleveland, MO)
  • 1 day ago
  • Overland Park, KS (11 miles from Cleveland, MO)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Harrisonville, MO (13 miles from Cleveland, MO)
  • 1 day ago
  • Harrisonville, MO (13 miles from Cleveland, MO)
  • 1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Associate - Dinner/Close Shift

  • Belton, MO (9 miles from Cleveland, MO)
  • 2 days ago
  • Belton, MO (9 miles from Cleveland, MO)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Gardner, KS (22 miles from Cleveland, MO)
  • 5 days ago
  • Gardner, KS (22 miles from Cleveland, MO)
  • 5 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Pharmacy Customer Service Representative - (Leawood, KS)

  • Overland Park, KS (11 miles from Cleveland, MO)
  • 5 days ago
  • Overland Park, KS (11 miles from Cleveland, MO)
  • 5 days ago

The main responsibility of the Customer Service Representative is to correspond with patients, caregivers and team members....

Customer Service Representative (Priority 1)

  • Olathe, KS (21 miles from Cleveland, MO)
  • 9 days ago
  • Olathe, KS (21 miles from Cleveland, MO)
  • 9 days ago

Other duties as assigned Skills foodservice, customer service, food prep, data entry, service, Call Center, Client Services Rep, Work orders, Order Entry Top Skills Details foodservice,customer service...

Customer Relations Specialist Float

  • Raymore, MO (12 miles from Cleveland, MO)
  • 9 days ago
  • Raymore, MO (12 miles from Cleveland, MO)
  • 9 days ago

service required....

Customer Service Representative

  • Olathe, KS (21 miles from Cleveland, MO)
  • 10 days ago
  • Olathe, KS (21 miles from Cleveland, MO)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Early AM Shift

  • Olathe, KS (21 miles from Cleveland, MO)
  • 10 days ago
  • Olathe, KS (21 miles from Cleveland, MO)
  • 10 days ago

The Customer Service Representative is part of a job progression that includes Customer Service Representative I, II, III....

Medical Equipment Customer Service Representative

  • Lenexa, KS (20 miles from Cleveland, MO)
  • 16 days ago
  • Lenexa, KS (20 miles from Cleveland, MO)
  • 16 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate - Temporary

  • Gardner, KS (22 miles from Cleveland, MO)
  • 17 days ago
  • Gardner, KS (22 miles from Cleveland, MO)
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative II

  • Lenexa, KS (20 miles from Cleveland, MO)
  • 17 days ago
  • Lenexa, KS (20 miles from Cleveland, MO)
  • 17 days ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Demographic Data for Cleveland, MO

Moving to Cleveland, MO? Find some basic demographic data about Cleveland, MO below.


Local
National
1,976
29
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cleveland, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cleveland, MO offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cleveland, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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