Customer Service Jobs in Columbia, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As A Call Center Representative You Will: Provides professional customer service, and satisfactorily answers to customers queries and concerns De-escalate situations involving dissatisfied customers...
As A Call Center Representative You Will: Provides professional customer service, and satisfactorily answers to customers queries and concerns De-escalate situations involving dissatisfied customers...
About BTC Bank BTC Bank is a community bank founded on the traditional values of personal customer service....
Customer Service Representative (Sr. Loan Consultant)
- Columbia, MO
- 6 days ago
- Columbia, MO
- 6 days ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative - 2nd Shift 3.1 3.1 out of 5 stars Columbia, MO 65202 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative - 2nd Shift
- Columbia, MO (10 miles from Columbia, MO)
- 8 days ago
- Columbia, MO (10 miles from Columbia, MO)
- 8 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative (Sr. Loan Consultant)
- Columbia, MO
- 8 days ago
- Columbia, MO
- 8 days ago
Ensure a high quality of customer service. All other duties as assigned....
Responsibilities Include: Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients if they...
Customer Service Representative - Part-Time (Monday - Friday, 4pm - 9pm)
- Columbia, MO
- 15 days ago
- Columbia, MO
- 15 days ago
Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role....
Customer Service Representative - Part-Time (Saturday & Sunday, 1pm - 10pm)
- Columbia, MO
- 15 days ago
- Columbia, MO
- 15 days ago
Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role....
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....
Customer Service Representative (Loan Consultant II)
- Columbia, MO
- 30+ days ago
- Columbia, MO
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 Conley Rd, Columbia, MO 65201...
Demographic Data for Columbia, MO
Moving to Columbia, MO? Find some basic demographic data about Columbia, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Columbia, MO
Highest Education Level
Customer Services in Columbia, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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