Customer Service Jobs in Columbia, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Monday - Friday, 6am - 2pm)
- Columbia, MO
- 9 hours ago
- Columbia, MO
- 9 hours ago
Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role....
Customer Service Representative - Overnight (Monday - Friday, 10pm - 6am)
- Columbia, MO
- 6 days ago
- Columbia, MO
- 6 days ago
Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role....
Customer Service Representative (Loan Consultant II)
- Columbia, MO
- 7 days ago
- Columbia, MO
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Fulton, MO (16 miles from Columbia, MO)
- 7 days ago
- Fulton, MO (16 miles from Columbia, MO)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Posting Number 3826P Position Title Utility Customer Service Representative I Department Finance Job Code 01216 FLSA Status Non-Exempt Union Code/Affiliation Unrepresented Division UTILITY CUSTOMER...
Customer Service Representative (Loan Consultant II)
- Columbia, MO
- 9 days ago
- Columbia, MO
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
As A Call Center Representative You Will: Provides professional customer service, and satisfactorily answers to customers queries and concerns De-escalate situations involving dissatisfied customers...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Multi Branch Support)
- Columbia, MO
- 20 days ago
- Columbia, MO
- 20 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special...
Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special...
Customer Care Representative Tokio Marine HCC - 3.3 Columbia, MO Job Details Full-time Estimated: $39K - $49.4K a year 6 hours ago Qualifications Customer service Property & Casualty License Bachelor's...
Responsibilities Include: Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients if they...
Primary Responsibilities: Deliver top-notch customer service by addressing and resolving client inquiries, processing customer service requests to completion, and ensuring client satisfaction....
Demographic Data for Columbia, MO
Moving to Columbia, MO? Find some basic demographic data about Columbia, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Columbia, MO
Highest Education Level
Customer Services in Columbia, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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