Customer Service Jobs in De Soto, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Overnights
- Herculaneum, MO (13 miles from De Soto, MO)
- 3 days ago
- Herculaneum, MO (13 miles from De Soto, MO)
- 3 days ago
Store 4701632: 1199 Scenic Dr, Herculaneum, Missouri 63048 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Overnights
- Imperial, MO (20 miles from De Soto, MO)
- 3 days ago
- Imperial, MO (20 miles from De Soto, MO)
- 3 days ago
Store 4701601: 1060 Main St, Imperial, Missouri 63052 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- High Ridge, MO (24 miles from De Soto, MO)
- 4 days ago
- High Ridge, MO (24 miles from De Soto, MO)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- High Ridge, MO (24 miles from De Soto, MO)
- 4 days ago
- High Ridge, MO (24 miles from De Soto, MO)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- High Ridge, MO (24 miles from De Soto, MO)
- 6 days ago
- High Ridge, MO (24 miles from De Soto, MO)
- 6 days ago
Ready to make an impact with exceptional customer service?...
Customer Service Representative - Part-time PRN
- Hillsboro, MO (10 miles from De Soto, MO)
- 10 days ago
- Hillsboro, MO (10 miles from De Soto, MO)
- 10 days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative, Open Availability
- Bonne Terre, MO (12 miles from De Soto, MO)
- 11 days ago
- Bonne Terre, MO (12 miles from De Soto, MO)
- 11 days ago
Store 4701683: 1015 Hwy K, Bonne Terre, Missouri 63628 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (CSR) (04606) - 963 Ritchie Hwy
- Arnold, MO (23 miles from De Soto, MO)
- 12 days ago
- Arnold, MO (23 miles from De Soto, MO)
- 12 days ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Retail Customer Service Cashier
- Herculaneum, MO (13 miles from De Soto, MO)
- 30+ days ago
- Herculaneum, MO (13 miles from De Soto, MO)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for De Soto, MO
Moving to De Soto, MO? Find some basic demographic data about De Soto, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in De Soto, MO
Highest Education Level
Customer Services in De Soto, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »