Customer Service Jobs in Excelsior Springs, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Agent at MCI Airport

  • Gladstone, MO (20 miles from Excelsior Springs, MO)
  • 1 day ago
  • Gladstone, MO (20 miles from Excelsior Springs, MO)
  • 1 day ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Oak Grove, MO (21 miles from Excelsior Springs, MO)
  • 2 days ago
  • Oak Grove, MO (21 miles from Excelsior Springs, MO)
  • 2 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Accounts Advisor

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 4 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 4 days ago

service....

Customer Service Representative

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 9 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 10 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Excelsior Springs, MO
  • 10 days ago
  • Excelsior Springs, MO
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 21 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 21 days ago

Their core values built their culture framework around teamwork, integrity, accountability, and customer service. They are currently seeking motivated Customer Service employees!...

Customer Service Associate

  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 30+ days ago
  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Representative - Employee Health & Benefits

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 27 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 27 days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Senior Client Service Representative - Business Insurance

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 27 days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 27 days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Retail Customer Service Associate

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 30+ days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...

Customer Service Representative I

  • Riverside, MO (24 miles from Excelsior Springs, MO)
  • 45+ days ago
  • Riverside, MO (24 miles from Excelsior Springs, MO)
  • 45+ days ago

., is looking to fill a Customer Service Representative position. This Customer Service Representative supports our company divisions....

Client Service Representative - Business Insurance

  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 45+ days ago
  • Independence, MO (17 miles from Excelsior Springs, MO)
  • 45+ days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Savers / Value Village Careers - Customer Service Associate

  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 90+ days ago
  • Liberty, MO (9 miles from Excelsior Springs, MO)
  • 90+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Demographic Data for Excelsior Springs, MO

Moving to Excelsior Springs, MO? Find some basic demographic data about Excelsior Springs, MO below.


Local
National
15,575
301
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Excelsior Springs, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Excelsior Springs, MO offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Excelsior Springs, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »