Customer Service Jobs in Excelsior Springs, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Agent at MCI Airport
- Gladstone, MO (20 miles from Excelsior Springs, MO)
- 1 day ago
- Gladstone, MO (20 miles from Excelsior Springs, MO)
- 1 day ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Oak Grove, MO (21 miles from Excelsior Springs, MO)
- 2 days ago
- Oak Grove, MO (21 miles from Excelsior Springs, MO)
- 2 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
- Independence, MO (17 miles from Excelsior Springs, MO)
- 4 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 4 days ago
service....
Customer Service Representative
- Independence, MO (17 miles from Excelsior Springs, MO)
- 9 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Independence, MO (17 miles from Excelsior Springs, MO)
- 10 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Independence, MO (17 miles from Excelsior Springs, MO)
- 21 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 21 days ago
Their core values built their culture framework around teamwork, integrity, accountability, and customer service. They are currently seeking motivated Customer Service employees!...
- Liberty, MO (9 miles from Excelsior Springs, MO)
- 30+ days ago
- Liberty, MO (9 miles from Excelsior Springs, MO)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative - Employee Health & Benefits
- Independence, MO (17 miles from Excelsior Springs, MO)
- 27 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 27 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Senior Client Service Representative - Business Insurance
- Independence, MO (17 miles from Excelsior Springs, MO)
- 27 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 27 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Retail Customer Service Associate
- Independence, MO (17 miles from Excelsior Springs, MO)
- 30+ days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...
Customer Service Representative I
- Riverside, MO (24 miles from Excelsior Springs, MO)
- 45+ days ago
- Riverside, MO (24 miles from Excelsior Springs, MO)
- 45+ days ago
., is looking to fill a Customer Service Representative position. This Customer Service Representative supports our company divisions....
Client Service Representative - Business Insurance
- Independence, MO (17 miles from Excelsior Springs, MO)
- 45+ days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 45+ days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Savers / Value Village Careers - Customer Service Associate
- Liberty, MO (9 miles from Excelsior Springs, MO)
- 90+ days ago
- Liberty, MO (9 miles from Excelsior Springs, MO)
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Excelsior Springs, MO
Moving to Excelsior Springs, MO? Find some basic demographic data about Excelsior Springs, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Excelsior Springs, MO
Highest Education Level
Customer Services in Excelsior Springs, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »