Customer Service Jobs in Holts Summit, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Remote Customer Service Representative

  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 21 hours ago
  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 21 hours ago

Pearl Interactive Network Remote Customer Service Representative in Jefferson City , Missouri Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Customer Service Representative (Monday - Friday, 6am - 2pm)

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 1 day ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 1 day ago

Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role....

Customer Service Representative - Overnight (Monday - Friday, 10pm - 6am)

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 7 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 7 days ago

Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role....

Customer Service Representative (Loan Consultant II)

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 8 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

  • Fulton, MO (15 miles from Holts Summit, MO)
  • 8 days ago
  • Fulton, MO (15 miles from Holts Summit, MO)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 9 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 9 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 9 days ago
  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 9 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Utility Customer Service Representative I

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 10 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 10 days ago

Posting Number 3826P Position Title Utility Customer Service Representative I Department Finance Job Code 01216 FLSA Status Non-Exempt Union Code/Affiliation Unrepresented Division UTILITY CUSTOMER...

Customer Service Representative (Loan Consultant II)

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 10 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 10 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative PT Weekends

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 10 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 10 days ago

As A Call Center Representative You Will: Provides professional customer service, and satisfactorily answers to customers queries and concerns De-escalate situations involving dissatisfied customers...

Customer Service Representative

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 14 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Multi Branch Support)

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 22 days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 22 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Success Representative

  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 27 days ago
  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 27 days ago

Description Basic Function: The Customer Success Representative's main responsibility is to manage the post order management efforts for Hitachi Energy's client base. The customer base typically...

Help Desk Customer Service Agent

  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 30+ days ago
  • Jefferson City, MO (9 miles from Holts Summit, MO)
  • 30+ days ago

Health Advocates Network is currently seeking a Help Desk Customer Service Agent to work at a facility in Jefferson City, MO. These are registry positions with our company....

Customer Service Representative

  • Columbia, MO (19 miles from Holts Summit, MO)
  • 30+ days ago
  • Columbia, MO (19 miles from Holts Summit, MO)
  • 30+ days ago

Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special...

Demographic Data for Holts Summit, MO

Moving to Holts Summit, MO? Find some basic demographic data about Holts Summit, MO below.


Local
National
10,244
116
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Holts Summit, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Holts Summit, MO offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Holts Summit, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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