Customer Service Jobs in Jefferson City, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Description Basic Function: The Customer Success Representative's main responsibility is to manage the post order management efforts for Hitachi Energy's client base. The customer base typically...
Health Advocates Network is currently seeking a Help Desk Customer Service Agent to work at a facility in Jefferson City, MO. These are registry positions with our company....
Lead Customer Service Representative (Lead Receptionist)
- Jefferson City, MO
- 30+ days ago
- Jefferson City, MO
- 30+ days ago
Overview Southwest Veterinary Clinic is seeking a Full Time Lead Customer Service Representative to join our team!...
Customer Service Representative - Remote
- Jefferson City, MO
- 45+ days ago
- Jefferson City, MO
- 45+ days ago
Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...
Remote WorkThis position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Jefferson City, MO
Moving to Jefferson City, MO? Find some basic demographic data about Jefferson City, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Jefferson City, MO
Highest Education Level
Customer Services in Jefferson City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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