Customer Service Jobs in Maplewood, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 108 Jobs

Customer Service - Representative

  • Richmond Heights, MO (1 mile from Maplewood, MO)
  • 14 hours ago
  • Richmond Heights, MO (1 mile from Maplewood, MO)
  • 14 hours ago

Waterway is now hiring Customer Service - Representatives at our newest location in Richmond Heights!...

Customer Service Representative - B084 - Hazelwood, MO

  • Hazelwood, MO (13 miles from Maplewood, MO)
  • 9 hours ago
  • Hazelwood, MO (13 miles from Maplewood, MO)
  • 9 hours ago

Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...

Customer Service Associate - Temporary

  • Belleville, IL (21 miles from Maplewood, MO)
  • 9 hours ago
  • Belleville, IL (21 miles from Maplewood, MO)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Part-Time

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 9 hours ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 9 hours ago

Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....

Customer Relations Specialist

  • Fenton, MO (10 miles from Maplewood, MO)
  • 12 hours ago
  • Fenton, MO (10 miles from Maplewood, MO)
  • 12 hours ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Representative

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 19 hours ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 19 hours ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Pharmacy Customer Service Associate

  • Creve Coeur, MO (7 miles from Maplewood, MO)
  • 19 hours ago
  • Creve Coeur, MO (7 miles from Maplewood, MO)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - Grove Office

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 1 day ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 1 day ago

All you need for the Customer Care Representative role is: 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills The...

Customer Service Associate

  • Creve Coeur, MO (7 miles from Maplewood, MO)
  • 1 day ago
  • Creve Coeur, MO (7 miles from Maplewood, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative I

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 1 day ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Part Time Customer Service Associate

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 2 days ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 2 days ago

Part Time Customer Service Associate Wages: $16.00 per hour Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...

Customer Service Representative

  • Bridgeton, MO (12 miles from Maplewood, MO)
  • 2 days ago
  • Bridgeton, MO (12 miles from Maplewood, MO)
  • 2 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative I

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 3 days ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 3 days ago

%3Cspan lang=%22EN%22 style=%22font-size: 12.0pt; line-height: 115%; Incumbents in this position are responsible for receiving, responding to and referring citizens%27 questions, requests for...

Customer Service Representative

  • Saint Peters, MO (14 miles from Maplewood, MO)
  • 3 days ago
  • Saint Peters, MO (14 miles from Maplewood, MO)
  • 3 days ago

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....

Customer Service Representative, FT Overnights

  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 4 days ago
  • Saint Louis, MO (7 miles from Maplewood, MO)
  • 4 days ago

Store 4701657: 13655 Manchester Rd, St Louis, Missouri 63131 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Maplewood, MO

Moving to Maplewood, MO? Find some basic demographic data about Maplewood, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Maplewood, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Maplewood, MO offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maplewood, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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