Customer Service Jobs in O Fallon, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - B084 - Hazelwood, MO
- Hazelwood, MO (17 miles from O Fallon, MO)
- 8 hours ago
- Hazelwood, MO (17 miles from O Fallon, MO)
- 8 hours ago
Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...
Customer Relations Specialist - Crisis Center
- Wentzville, MO (8 miles from O Fallon, MO)
- 11 hours ago
- Wentzville, MO (8 miles from O Fallon, MO)
- 11 hours ago
Responsibilities Include: Provide welcoming customer service to all clientsData Entry into EHR systems Complete any necessary paperwork, ensuring all required forms are completed in entirety Answer...
Pharmacy Customer Service Associate
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 19 hours ago
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 1 day ago
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Saint Peters, MO (12 miles from O Fallon, MO)
- 1 day ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bridgeton, MO (16 miles from O Fallon, MO)
- 2 days ago
- Bridgeton, MO (16 miles from O Fallon, MO)
- 2 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Saint Peters, MO (12 miles from O Fallon, MO)
- 3 days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 3 days ago
As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....
Customer Service Representative, PT Overnights
- Cottleville, MO (7 miles from O Fallon, MO)
- 5 days ago
- Cottleville, MO (7 miles from O Fallon, MO)
- 5 days ago
Store 4701682: 4524 Mid Rivers Mall Dr, Cottleville, Missouri 63376 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Evenings
- Chesterfield, MO (15 miles from O Fallon, MO)
- 5 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 5 days ago
Store 4701651: 15530 Olive Blvd, Chesterfield, Missouri 63017 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701643: 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Saint Charles, MO (13 miles from O Fallon, MO)
- 8 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 8 days ago
Store 4701645: 3700 Elm St, St Charles, Missouri 63301 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, PT Days
- Saint Charles, MO (13 miles from O Fallon, MO)
- 13 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 13 days ago
Store 4701644: 1750 O Fallon Rd, St Charles, Missouri 63304 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Supervisor
- Manchester, MO (18 miles from O Fallon, MO)
- 13 days ago
- Manchester, MO (18 miles from O Fallon, MO)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
LP Customer Service Associate II
- Overland, MO (21 miles from O Fallon, MO)
- 13 days ago
- Overland, MO (21 miles from O Fallon, MO)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Clerk
- Earth City, MO (13 miles from O Fallon, MO)
- 14 days ago
- Earth City, MO (13 miles from O Fallon, MO)
- 14 days ago
Customer Service Associate Clerk Earth City, MO, USA Req #2642 Wednesday, February 26, 2025 Are you passionate about making a difference in our community?...
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in O Fallon, MO
Highest Education Level
Customer Services in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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