Customer Service Jobs in O Fallon, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Manchester, MO (18 miles from O Fallon, MO)
- 9 hours ago
- Manchester, MO (18 miles from O Fallon, MO)
- 9 hours ago
Store 4701661: 14302 Manchester RD, Manchester, Missouri 63011 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Open Availability
- Chesterfield, MO (15 miles from O Fallon, MO)
- 9 hours ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 9 hours ago
Store 4701651: 15530 Olive Blvd, Chesterfield, Missouri 63017 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saint Charles, MO (13 miles from O Fallon, MO)
- 11 hours ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 11 hours ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Assist with handling Agency Bill Phone Calls Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume...
- Ferguson, MO (22 miles from O Fallon, MO)
- 1 day ago
- Ferguson, MO (22 miles from O Fallon, MO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Inside Sales
- Valley Park, MO (23 miles from O Fallon, MO)
- 1 day ago
- Valley Park, MO (23 miles from O Fallon, MO)
- 1 day ago
Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Paid time off Training & development FASTSIGNS #250401 is hiring for a Customer Service Representative to...
Pharmacy Customer Service Associate
- Saint Peters, MO (12 miles from O Fallon, MO)
- 1 day ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate - Morning & Lunch Shift
- Chesterfield, MO (15 miles from O Fallon, MO)
- 1 day ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Des Peres, MO (21 miles from O Fallon, MO)
- 1 day ago
- Des Peres, MO (21 miles from O Fallon, MO)
- 1 day ago
Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone....
Full Time Retail Customer Service Supervisor
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 2 days ago
- Creve Coeur, MO (19 miles from O Fallon, MO)
- 2 days ago
Role models outstanding customer service....
Customer Service Representative, PT Weekend Evenings
- Saint Charles, MO (13 miles from O Fallon, MO)
- 4 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 4 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Weekend Days
- Saint Charles, MO (13 miles from O Fallon, MO)
- 4 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 4 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, FT Evenings
- Des Peres, MO (21 miles from O Fallon, MO)
- 4 days ago
- Des Peres, MO (21 miles from O Fallon, MO)
- 4 days ago
Store 4701649: 12804 Manchester Rd, Des Peres, Missouri 63131 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, FT Overnights
- Saint Peters, MO (12 miles from O Fallon, MO)
- 4 days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 4 days ago
Peters, Missouri 63376 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, PT Overnights
- Saint Charles, MO (13 miles from O Fallon, MO)
- 4 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 4 days ago
Store 4701641: 1525 Caulks Hill Rd, St Charles, Missouri 63304 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in O Fallon, MO
Highest Education Level
Customer Services in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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