Customer Service Jobs in Odessa, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Warrensburg, MO (16 miles from Odessa, MO)
- 1 day ago
- Warrensburg, MO (16 miles from Odessa, MO)
- 1 day ago
ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...
Customer Service Representative
- Lees Summit, MO (23 miles from Odessa, MO)
- 16 days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 16 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Blue Springs, MO (19 miles from Odessa, MO)
- 22 days ago
- Blue Springs, MO (19 miles from Odessa, MO)
- 22 days ago
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
Retail Customer Service Specialist
- Lees Summit, MO (23 miles from Odessa, MO)
- 24 days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 24 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Showroom Customer Service Representative
- Lees Summit, MO (23 miles from Odessa, MO)
- 24 days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 24 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Pharmacy Customer Service Associate
- Blue Springs, MO (19 miles from Odessa, MO)
- 28 days ago
- Blue Springs, MO (19 miles from Odessa, MO)
- 28 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Commercial Lines Customer Service Representative
- Blue Springs, MO (19 miles from Odessa, MO)
- 29 days ago
- Blue Springs, MO (19 miles from Odessa, MO)
- 29 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative - Lees Summit
- Lees Summit, MO (23 miles from Odessa, MO)
- 45+ days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 45+ days ago
Customer Service Representative - Lees Summit Department:Operations Office:Lees Summit Location:Lee's Summit, MO Great Opportunity!...
Retail Customer Service Cashier
- Bates City, MO (8 miles from Odessa, MO)
- 45+ days ago
- Bates City, MO (8 miles from Odessa, MO)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Lees Summit, MO (23 miles from Odessa, MO)
- 60+ days ago
- Lees Summit, MO (23 miles from Odessa, MO)
- 60+ days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative - Blue Springs
- Grain Valley, MO (15 miles from Odessa, MO)
- 60+ days ago
- Grain Valley, MO (15 miles from Odessa, MO)
- 60+ days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Demographic Data for Odessa, MO
Moving to Odessa, MO? Find some basic demographic data about Odessa, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Odessa, MO
Highest Education Level
Customer Services in Odessa, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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