Customer Service Jobs in Richmond Heights, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 97 Jobs

Loss Prevention Customer Service Associate

Saint Louis, MO (7 miles from Richmond Heights, MO)
11 hours ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
11 hours ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Pharmacy Customer Service Associate

Brentwood, MO (1 mile from Richmond Heights, MO)
14 hours ago

Brentwood, MO (1 mile from Richmond Heights, MO)
14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

Hazelwood, MO (11 miles from Richmond Heights, MO)
14 hours ago

Hazelwood, MO (11 miles from Richmond Heights, MO)
14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Fenton, MO (11 miles from Richmond Heights, MO)
15 hours ago

Fenton, MO (11 miles from Richmond Heights, MO)
15 hours ago

Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Customer Service Representative with BONUS

Pevely, MO (24 miles from Richmond Heights, MO)
1 day ago

Pevely, MO (24 miles from Richmond Heights, MO)
1 day ago

for all Customer Service Representatives that are with SRS, starting now and are also working as a loader with SRS on October 31st....

Customer Service Representative

Saint Louis, MO (7 miles from Richmond Heights, MO)
1 day ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
1 day ago

Customer service background Job Requirement travel CSR travel CSR...

Customer Service Representative

Saint Charles, MO (16 miles from Richmond Heights, MO)
2 days ago

Saint Charles, MO (16 miles from Richmond Heights, MO)
2 days ago

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone....

Customer Relations Specialist

Collinsville, IL (20 miles from Richmond Heights, MO)
2 days ago

Collinsville, IL (20 miles from Richmond Heights, MO)
2 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative, FT or PT Overnights

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

Store 4701617: 11011 Bellefontaine Rd, St Louis, Missouri 63138 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Banking Customer Service Representative (On-Site)

Creve Coeur, MO (6 miles from Richmond Heights, MO)
2 days ago

Creve Coeur, MO (6 miles from Richmond Heights, MO)
2 days ago

Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....

Customer Service Representative Job Saint Peters, MO

Saint Peters, MO (13 miles from Richmond Heights, MO)
2 days ago

Saint Peters, MO (13 miles from Richmond Heights, MO)
2 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Associate

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

These roles are 100% onsite in our Earth City Customer Service Center....

Banking Customer Service Representative (On-Site)

Arnold, MO (14 miles from Richmond Heights, MO)
3 days ago

Arnold, MO (14 miles from Richmond Heights, MO)
3 days ago

Customer Service Representative, Evenings

Caseyville, IL (17 miles from Richmond Heights, MO)
3 days ago

Caseyville, IL (17 miles from Richmond Heights, MO)
3 days ago

Store 4701345: 7900 N Illinois St, Caseyville, Illinois 62232 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

Madison, IL (10 miles from Richmond Heights, MO)
3 days ago

Madison, IL (10 miles from Richmond Heights, MO)
3 days ago

Store 4701462: 608 McCambridge Ave, Madison, Illinois 62060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

View all 97 jobs

Demographic Data for Richmond Heights, MO

Moving to Richmond Heights, MO? Find some basic demographic data about Richmond Heights, MO below.

Median Age

Average Household Income

Home Value vs Household Income in Richmond Heights, MO

Local

National

Total Population

6,155,177

Number of Businesses

151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Richmond Heights, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richmond Heights, MO offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Richmond Heights, MO

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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