Customer Service Jobs in Richmond Heights, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 117 Jobs

Customer Accounts Advisor

East Alton, IL (20 miles from Richmond Heights, MO)
14 days ago

East Alton, IL (20 miles from Richmond Heights, MO)
14 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative - PT

Saint Louis, MO (7 miles from Richmond Heights, MO)
16 days ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
16 days ago

service....

Work from Home: Customer Service Representative (Healthcare)

Saint Louis, MO (7 miles from Richmond Heights, MO)
1 day ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
1 day ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Representative

Chesterfield, MO (18 miles from Richmond Heights, MO)
1 hour ago

Chesterfield, MO (18 miles from Richmond Heights, MO)
1 hour ago

Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....

Customer Service Representative

Chesterfield, MO (18 miles from Richmond Heights, MO)
1 hour ago

Chesterfield, MO (18 miles from Richmond Heights, MO)
1 hour ago

Customer Service Skills: Consistently represent MOHELA, client, and/or contractor in a professional, confident, and courteous manner and tone....

Retail Customer Experience Associate, St Clair Square - Full Time

Fairview Heights, IL (17 miles from Richmond Heights, MO)
1 hour ago

Fairview Heights, IL (17 miles from Richmond Heights, MO)
1 hour ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate

Olivette, MO (4 miles from Richmond Heights, MO)
1 hour ago

Olivette, MO (4 miles from Richmond Heights, MO)
1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

Hazelwood, MO (11 miles from Richmond Heights, MO)
1 hour ago

Hazelwood, MO (11 miles from Richmond Heights, MO)
1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

Alton, IL (23 miles from Richmond Heights, MO)
1 hour ago

Alton, IL (23 miles from Richmond Heights, MO)
1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Saint Louis, MO (7 miles from Richmond Heights, MO)
3 hours ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
3 hours ago

The CSR works in partnership with the field sales representatives; manages all aspects of the order fulfillment process; and forms working relationships with internal partners within supply chain, business...

Customer Service Representative

Saint Louis, MO (7 miles from Richmond Heights, MO)
3 hours ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
3 hours ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Retail Customer Service Associate

Saint Louis, MO (7 miles from Richmond Heights, MO)
1 day ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...

Customer Service Representative - Lake St. Louis, MO

Town and Country, MO (11 miles from Richmond Heights, MO)
1 day ago

Town and Country, MO (11 miles from Richmond Heights, MO)
1 day ago

Customer Service Representative Qualifications: Previous experience in a customer service role is preferred but not always required. Excellent verbal and written communication skills....

Customer Service Representative - Part-time PRN

Granite City, IL (14 miles from Richmond Heights, MO)
1 day ago

Granite City, IL (14 miles from Richmond Heights, MO)
1 day ago

at Chestnut Health Systems in Granite City, Illinois, United States Job Description Overview : Have strong customer service and business office skills?...

Customer Service Representative

Bridgeton, MO (10 miles from Richmond Heights, MO)
1 day ago

Bridgeton, MO (10 miles from Richmond Heights, MO)
1 day ago

**Qualifications** + High School Diploma required + 1+ year Customer Service Experience + Work effectively in diverse team and fast paced environment. + Ability to successfully manage multiple, competing...

View all 117 jobs

Demographic Data for Richmond Heights, MO

Moving to Richmond Heights, MO? Find some basic demographic data about Richmond Heights, MO below.

Median Age

Average Household Income

Home Value vs Household Income in Richmond Heights, MO

Local

National

Total Population

6,155,177

Number of Businesses

151,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Richmond Heights, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richmond Heights, MO offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Richmond Heights, MO

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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