Customer Service Jobs in Springfield, MO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
SCO - Life/Annuity - Customer Service Representative II
- Springfield, MO
- 3 days ago
- Springfield, MO
- 3 days ago
Elevate Your Career as a Customer Service Representative II at American National! Are you ready to make a difference in the world of customer service?...
One or more years of customer service experience. Excellent computer and phone skills....
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Customer Service Representative - Springfield, MO
- Springfield, MO
- 16 days ago
- Springfield, MO
- 16 days ago
Customer Service Representative - Springfield, MO Full Time, Salary, Non-Exempt PRIMARY PURPOSE: This position is responsible for supporting day-to-day business operations within the Customer Service...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service experience, but customer service experience is required....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
customer service....
Relief Customer Service Representative Driver
- Springfield, MO
- 28 days ago
- Springfield, MO
- 28 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Representative/Lot Attendant
- Springfield, MO
- 30+ days ago
- Springfield, MO
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Furthermore, the Customer Service Representative will suggest new ideas, think outside of the box, and enhance the Customer Service Center's current practices....
Customer Service Representative/ Inside Sales Representative, Level 1
- Springfield, MO
- 30+ days ago
- Springfield, MO
- 30+ days ago
Provide excellent customer service via face to face, phone calls and e-mails....
Customer Service Representative
- Marshfield, MO (23 miles from Springfield, MO)
- 45+ days ago
- Marshfield, MO (23 miles from Springfield, MO)
- 45+ days ago
Customer Service Representative Job Category: Customer Service Requisition Number: CUSTO002808 Apply now ing Details ed: January 20, 2025 Full-Time On-site Rate: $15 USD per hour Locations Showing 1...
Customer Service Representative San Isidro (Zona Franca)
- Republic, MO (13 miles from Springfield, MO)
- 60+ days ago
- Republic, MO (13 miles from Springfield, MO)
- 60+ days ago
Job Title: Customer Service Representative San Isidro (Zona Franca) Job Description The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through...
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, MO
Highest Education Level
Customer Services in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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