Customer Service Jobs in Troy, MO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative

  • Wentzville, MO (15 miles from Troy, MO)
  • 3 days ago
  • Wentzville, MO (15 miles from Troy, MO)
  • 3 days ago

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone....

Customer Accounts Advisor

  • O Fallon, MO (18 miles from Troy, MO)
  • 3 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 3 days ago

service....

Direct Bill Customer Service Representative

  • O Fallon, MO (18 miles from Troy, MO)
  • 5 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 5 days ago

Assist with handling Agency Bill Phone Calls Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume...

Customer Service Associate - Temporary

  • O Fallon, MO (18 miles from Troy, MO)
  • 9 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - STL

  • O Fallon, MO (18 miles from Troy, MO)
  • 11 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 11 days ago

Customer Service Representative - STL (O'Fallon, IL) Gateway Classic Cars compensation: $18.00 - 21.00 per hour employment type: job title: Customer Service Representative - STL ABOUT US As the leader...

Customer Service Representative

  • Wentzville, MO (15 miles from Troy, MO)
  • 11 days ago
  • Wentzville, MO (15 miles from Troy, MO)
  • 11 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Care Representative - WFH MO

  • Lake Saint Louis, MO (18 miles from Troy, MO)
  • 13 days ago
  • Lake Saint Louis, MO (18 miles from Troy, MO)
  • 13 days ago

All you need for the Customer Care Representative role is: Must reside in the State of Missouri 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...

Customer Service Associate - Lunch Shift

  • Wentzville, MO (15 miles from Troy, MO)
  • 16 days ago
  • Wentzville, MO (15 miles from Troy, MO)
  • 16 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative, Overnights

  • O Fallon, MO (18 miles from Troy, MO)
  • 16 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 16 days ago

Store 4701643: 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Relations Specialist

  • Warrenton, MO (19 miles from Troy, MO)
  • 16 days ago
  • Warrenton, MO (19 miles from Troy, MO)
  • 16 days ago

ESSENTIAL FUNCTIONS - JOB SPECIFIC Greet patients as they arrive and stay consistent with the company's customer service philosophy Manage consumer appointments, confirm appointments and alert patients...

Customer Service Associate

  • Warrenton, MO (19 miles from Troy, MO)
  • 17 days ago
  • Warrenton, MO (19 miles from Troy, MO)
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, PT

  • O Fallon, MO (18 miles from Troy, MO)
  • 19 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 19 days ago

Store 4701687: 8630 Highway N, OFallon, Missouri 63367 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Days

  • Lake Saint Louis, MO (18 miles from Troy, MO)
  • 21 days ago
  • Lake Saint Louis, MO (18 miles from Troy, MO)
  • 21 days ago

Store 4701652: 1001 Lk St Louis Blvd, Lake Saint Louis, Missouri 63367 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Billing Customer Service Representative

  • O Fallon, MO (18 miles from Troy, MO)
  • 23 days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 23 days ago

Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...

Customer Service Representative, Days

  • O Fallon, MO (18 miles from Troy, MO)
  • 45+ days ago
  • O Fallon, MO (18 miles from Troy, MO)
  • 45+ days ago

Store 4701643: 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Troy, MO

Moving to Troy, MO? Find some basic demographic data about Troy, MO below.


Local
National
26,583
546
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Troy, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Troy, MO offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Troy, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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