Customer Service Jobs in Montana

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Ramp & Customer Service Agent

  • Belgrade, MT
  • 19 days ago
  • Belgrade, MT
  • 19 days ago

Preferred: A minimum of 1 year of customer service or community service experience....

Customer Service Representative

  • Kalispell, MT
  • 23 hours ago
  • Kalispell, MT
  • 23 hours ago

Were hiring immediately for a Customer Service Representative at the Kalispell Galcier Park International Airport!...

Pharmacy Customer Service Associate

  • Helena, MT
  • 1 day ago
  • Helena, MT
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent II, APSC

  • Missoula, MT
  • 1 day ago
  • Missoula, MT
  • 1 day ago

service and quality standards....

Customer Experience Associate

  • MT
  • 2 days ago
  • MT
  • 2 days ago

E-4384Retail-0325 Customer Experience Associate United States - Montana - Malmstrom AFB Intermittent 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the customer...

Customer Service Representative

  • Bozeman, MT
  • 3 days ago
  • Bozeman, MT
  • 3 days ago

Speedy Glass Customer Service Representative opportunities have a salary range from $20 to $22 an hour based on customer service experience As a Customer Service Representative, you will Be the face...

Customer Service Representative

  • Butte, MT
  • 5 days ago
  • Butte, MT
  • 5 days ago

Our client is looking to hire Customer Service Representatives to work remotely in Montana. You must physically live in Montana, Colorado, Wyoming or Utah....

Remote Work

Customer Service Representative

  • Helena, MT
  • 5 days ago
  • Helena, MT
  • 5 days ago

Customer Service Representative Ascent Bank Helena, MT Full-time Banking Posted on April 4, 2025 Are you passionate about exceptional customer service and eager to learn and grow in a dynamic banking...

Customer Service Representative

  • Bozeman, MT
  • 5 days ago
  • Bozeman, MT
  • 5 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Retail Customer Service Officer

  • Melville, MT
  • 6 days ago
  • Melville, MT
  • 6 days ago

General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Site / Location Melville Post Office Ref # 12369561 Entity Australia Post Opening Date...

Customer Service Representative

  • Billings, MT
  • 12 days ago
  • Billings, MT
  • 12 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Livingston, MT
  • 12 days ago
  • Livingston, MT
  • 12 days ago

Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....

Airport Customer Service Agent Seasonal,

  • Kalispell, MT
  • 14 days ago
  • Kalispell, MT
  • 14 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Billings, MT
  • 15 days ago
  • Billings, MT
  • 15 days ago

SUMMARY The Customer Service Representative provides prompt and courteous client service....

Customer Service Representative - Remote

  • Helena, MT
  • 17 days ago
  • Helena, MT
  • 17 days ago

Cognizant Customer Service Representative - Remote in Helena , Montana Cognizant, a Fortune 500 corporation, is looking for multifaceted Customer Service Representatives for a work-from-home opportunity...

Remote Work

Demographic Data for Montana

Moving to Montana? Find some basic demographic data about Montana below.


Local
National
1,084,738
40,262

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Montana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Montana offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Montana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »