Customer Service Jobs in Plattsmouth, NE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Associate - Morning & Lunch Shift

  • Bellevue, NE (11 miles from Plattsmouth, NE)
  • 2 hours ago
  • Bellevue, NE (11 miles from Plattsmouth, NE)
  • 2 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 2 hours ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 2 hours ago

Skills & Qualifications Minimum of an Associate's degree is required 2+ years of customer service experience in an office setting or with high volume inbound calls...

Customer Care Representative

  • Gretna, NE (18 miles from Plattsmouth, NE)
  • 1 day ago
  • Gretna, NE (18 miles from Plattsmouth, NE)
  • 1 day ago

We are committed to providing our customers with outstanding customer service, quick delivery, an appealing shopping experience, and the most comprehensive offering of physician-grade skin care and...

Bilingual Customer Care Representative

  • Gretna, NE (18 miles from Plattsmouth, NE)
  • 1 day ago
  • Gretna, NE (18 miles from Plattsmouth, NE)
  • 1 day ago

Using your bilingual skills while providing excellent customer service via phone....

Customer Service Representative

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 3 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 3 days ago

Customer Service Representative At Helget Gas Products, we're redefining the customer experience!...

Pharmacy Customer Service Associate

  • Council Bluffs, IA (18 miles from Plattsmouth, NE)
  • 4 days ago
  • Council Bluffs, IA (18 miles from Plattsmouth, NE)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 4 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Council Bluffs, IA (18 miles from Plattsmouth, NE)
  • 4 days ago
  • Council Bluffs, IA (18 miles from Plattsmouth, NE)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative (SPANISH)

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 7 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 7 days ago

Customer Service Representative** **Location: Remote** **Terms: Full-time** **Pay: $16/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service...

Loss Prevention Customer Service Associate II

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 7 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 7 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 7 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 12 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 12 days ago

Service Center Margaret Wallace JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...

Customer Service Representative

  • Ralston, NE (17 miles from Plattsmouth, NE)
  • 13 days ago
  • Ralston, NE (17 miles from Plattsmouth, NE)
  • 13 days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

Customer Service Representative - Medical Data Entry

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 14 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 14 days ago

Responsibilities The position: We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help complete verification and data entry tasks....

Customer Service Representative

  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 14 days ago
  • Omaha, NE (20 miles from Plattsmouth, NE)
  • 14 days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

Demographic Data for Plattsmouth, NE

Moving to Plattsmouth, NE? Find some basic demographic data about Plattsmouth, NE below.


Local
National
12,991
264
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Plattsmouth, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plattsmouth, NE offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plattsmouth, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »