Customer Service Jobs in Reno, NV

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 27 Jobs

Customer Service Representative

  • Reno, NV
  • 2 hours ago
  • Reno, NV
  • 2 hours ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Client Service Representative II (Client Services)

  • Reno, NV
  • 5 hours ago
  • Reno, NV
  • 5 hours ago

This position represents the front-line of customer service and customer perceptions and is critical in demonstrating the Companys commitment to complete customer satisfaction....

Financial Customer Service Representative

  • Truckee, CA (24 miles from Reno, NV)
  • 17 hours ago
  • Truckee, CA (24 miles from Reno, NV)
  • 17 hours ago

Bargaining Unit: EA Rate of Pay: $26.42/hour + DOE Summary Acts as customer service agent for health system billing....

Customer Service Associate

  • Sparks, NV (3 miles from Reno, NV)
  • 4 days ago
  • Sparks, NV (3 miles from Reno, NV)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

ULINE- Customer Service Representative

  • Silver City, NV (20 miles from Reno, NV)
  • 5 days ago
  • Silver City, NV (20 miles from Reno, NV)
  • 5 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

Customer Service Agent Team Captain

  • Reno, NV
  • 5 days ago
  • Reno, NV
  • 5 days ago

evaluating and approving the work of the Customer Service Agents....

Pharmacy Customer Service Associate

  • Sparks, NV (3 miles from Reno, NV)
  • 12 days ago
  • Sparks, NV (3 miles from Reno, NV)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Silver City, NV (20 miles from Reno, NV)
  • 12 days ago
  • Silver City, NV (20 miles from Reno, NV)
  • 12 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Loyalton, CA (21 miles from Reno, NV)
  • 12 days ago
  • Loyalton, CA (21 miles from Reno, NV)
  • 12 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

Retail Customer Service Supervisor Full Time

  • Sparks, NV (3 miles from Reno, NV)
  • 13 days ago
  • Sparks, NV (3 miles from Reno, NV)
  • 13 days ago

Role models outstanding customer service....

Customer Service Associate

  • Reno, NV
  • 16 days ago
  • Reno, NV
  • 16 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Reno, NV
  • 21 days ago
  • Reno, NV
  • 21 days ago

www.expeditors.com Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department....

Customer Service Representative 1 - Hybrid

  • Reno, NV
  • 25 days ago
  • Reno, NV
  • 25 days ago

Experience: Required to have strong customer services skills....

Customer Service Representative

  • Reno, NV
  • 30+ days ago
  • Reno, NV
  • 30+ days ago

Our auction subsidiary, JJ Kane, currently has an opening for a Customer Service Representative at our Reno, NV office....

Customer Service Associate - Temporary

  • Reno, NV
  • 30+ days ago
  • Reno, NV
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Demographic Data for Reno, NV

Moving to Reno, NV? Find some basic demographic data about Reno, NV below.


Local
National
318,842
9,619
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Reno, NV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Reno, NV offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Reno, NV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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