Customer Service Jobs in New Brunswick

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Customer Service Representative

  • Riverview, NB
  • 6 hours ago
  • Riverview, NB
  • 6 hours ago

Store 6002540: 270 Coverdale Road, Riverview, New Brunswick E1B 3J2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Customer Care Representative - Work from home -Bilingual

  • Moncton, NB
  • 9 hours ago
  • Moncton, NB
  • 9 hours ago

- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...

Remote Work

Customer Experience Associate - Woodstock, NB (26.25 hours/week)

  • Woodstock, NB
  • 9 hours ago
  • Woodstock, NB
  • 9 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Woodstock, NB (18.75 hours/week)

  • Woodstock, NB
  • 9 hours ago
  • Woodstock, NB
  • 9 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Client Service Representative

  • Campbellton, NB
  • 1 day ago
  • Campbellton, NB
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Sussex, NB
  • 1 day ago
  • Sussex, NB
  • 1 day ago

Application Deadline: 04/27/2025 Address: 9 Broad Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and...

Lead Customer Service Representative

  • Moncton, NB
  • 5 days ago
  • Moncton, NB
  • 5 days ago

Store 6002136: 595 Mapleton Rd, Moncton, New Brunswick E1G 2K5 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Service Representative - PART TIME

  • Petitcodiac, NB
  • 8 days ago
  • Petitcodiac, NB
  • 8 days ago

Store 6002026: 16 Smith Street, Petitcodiac, New Brunswick E4Z 4W1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Customer Service Agent (Care Coordinator)

  • Moncton, NB
  • 11 days ago
  • Moncton, NB
  • 11 days ago

Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Customer Service Agent (Care Coordinator) for our Moncton location....

Overnight Customer Service Representative

  • Saint John, NB
  • 13 days ago
  • Saint John, NB
  • 13 days ago

Store 6002035: 783 Fairville Blvd, Saint-John, New Brunswick E2M 5T9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Customer Service Representative(Part-Time)

  • Hanwell, NB
  • 22 days ago
  • Hanwell, NB
  • 22 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Remote Bilingual Customer Service Representative ALL CANADA

  • Moncton, NB
  • 45+ days ago
  • Moncton, NB
  • 45+ days ago

service Qualifications - Bilingual (English & French) Fluency in both languages is mandatory. - Call Center Experience Previous experience is highly preferred, but a strong customer service mindset...

Remote Work

Part- Time Customer Service Representative

  • Saint John, NB
  • 60+ days ago
  • Saint John, NB
  • 60+ days ago

Store 6002030: 701 Millidge Ave, Saint-John, New Brunswick E2K 2N7 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Brunswick

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Brunswick offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Brunswick
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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