Customer Service Jobs in New Brunswick

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Bilingual Customer Service Agent (Care Coordinator)

  • Moncton, NB
  • 23 hours ago
  • Moncton, NB
  • 23 hours ago

Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Bilingual Customer Service Agent (Care Coordinator) for our Moncton location....

Bilingual (French & English) Customer Experience Associate - Grand Falls, NB

  • Grand Falls, NB
  • 1 day ago
  • Grand Falls, NB
  • 1 day ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Sussex

  • Sussex, NB
  • 2 days ago
  • Sussex, NB
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Part time Customer Service Representative

  • Moncton, NB
  • 2 days ago
  • Moncton, NB
  • 2 days ago

Store 6002017: 301 Elmwood Driveive, Moncton, New Brunswick E1A 1X5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Customer Service Representative

  • Bouctouche, NB
  • 3 days ago
  • Bouctouche, NB
  • 3 days ago

Store 6002003: 131 Boul Irving, Bouctouche, New Brunswick E4S 3K2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Remote Bilingual Customer Service Representative ALL CANADA

  • Moncton, NB
  • 12 days ago
  • Moncton, NB
  • 12 days ago

service Qualifications - Bilingual (English & French) Fluency in both languages is mandatory. - Call Center Experience Previous experience is highly preferred, but a strong customer service mindset...

Remote Work

Customer Service Representative

  • Fredericton, NB
  • 13 days ago
  • Fredericton, NB
  • 13 days ago

Application Deadline: 03/16/2025 Address: 148 Main Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Service and Sales Associate

  • Moncton, NB
  • 18 days ago
  • Moncton, NB
  • 18 days ago

Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support....

Lead Customer Service Representative

  • Fredericton, NB
  • 27 days ago
  • Fredericton, NB
  • 27 days ago

Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...

Overnight Customer Service Representative

  • Fredericton, NB
  • 27 days ago
  • Fredericton, NB
  • 27 days ago

Store 6002013: 1169 Regent Street, Fredericton, New Brunswick E3B 3Z2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...

Customer Service Representative

  • Moncton, NB
  • 30+ days ago
  • Moncton, NB
  • 30+ days ago

Must possess exceptional customer service skills....

Customer Service Representative (Part-Time)

  • Rexton, NB
  • 45+ days ago
  • Rexton, NB
  • 45+ days ago

Store 6002001: 126 Main Street, Rexton, New Brunswick E4W 2B4 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

(CAN) Cashier / Customer Experience Associate

  • Woodstock, NB
  • 45+ days ago
  • Woodstock, NB
  • 45+ days ago

We have many opportunities in our Customer Experience teams, including: Cashier Customer Service Desk Associate People Greeter Self-Checkout Attendant Stockperson/Cartpusher Customer Service Manager...

Customer Service Representative

  • Hanwell, NB
  • 90+ days ago
  • Hanwell, NB
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part Time Overnight Customer Service Representative

  • Fredericton, NB
  • 90+ days ago
  • Fredericton, NB
  • 90+ days ago

Store 6002541: 1201, Hanwell Road, Fredericton, New Brunswick E3C 1A6 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in New Brunswick

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Brunswick offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Brunswick
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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