Customer Service Jobs in Dover, NH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Customer Service Associate

  • Sanford, ME (16 miles from Dover, NH)
  • 8 hours ago
  • Sanford, ME (16 miles from Dover, NH)
  • 8 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate

  • Lee, NH (4 miles from Dover, NH)
  • 8 hours ago
  • Lee, NH (4 miles from Dover, NH)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Exeter, NH (16 miles from Dover, NH)
  • 18 hours ago
  • Exeter, NH (16 miles from Dover, NH)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

  • Seabrook, NH (20 miles from Dover, NH)
  • 1 day ago
  • Seabrook, NH (20 miles from Dover, NH)
  • 1 day ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Portsmouth, NH (9 miles from Dover, NH)
  • 1 day ago
  • Portsmouth, NH (9 miles from Dover, NH)
  • 1 day ago

Store 4707235: 2470 Lafayette Rd, Portsmouth, New Hampshire 03801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Kennebunk, ME (21 miles from Dover, NH)
  • 3 days ago
  • Kennebunk, ME (21 miles from Dover, NH)
  • 3 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative/Hunter

  • Wells, ME (16 miles from Dover, NH)
  • 4 days ago
  • Wells, ME (16 miles from Dover, NH)
  • 4 days ago

Customer Service Representative/Hunter at TC Hafford Basement Systems in Wells, Maine, United States Job Description...

Customer Service Associate

  • Portsmouth, NH (9 miles from Dover, NH)
  • 9 days ago
  • Portsmouth, NH (9 miles from Dover, NH)
  • 9 days ago

Gibbs Oil Company LP Customer Service Associate in Portsmouth , New Hampshire Join the Gibbs Oil Team as a Customer Service Associate!...

Customer Assistance Representative - Springvale Maine

  • Sanford, ME (16 miles from Dover, NH)
  • 10 days ago
  • Sanford, ME (16 miles from Dover, NH)
  • 10 days ago

Customer Assistance Representative - Springvale Maine Location Springvale Category Customer Service/Support - Customer Service/Support Job ID 2025-507340 Overview Enterprise Mobility operates the Enterprise...

Customer Service Representative I - DAYS - PIPELINE

  • Portsmouth, NH (9 miles from Dover, NH)
  • 12 days ago
  • Portsmouth, NH (9 miles from Dover, NH)
  • 12 days ago

Customer Service Representative I - DAYS - PIPELINE Portsmouth, New Hampshire On-Site Office & Administrative Support None Able to Obtain Secret 15929 JOIN TALENT COMMUNITY CHECK APP STATUS Job Description...

Customer Assistance Representative - Springvale Maine

  • Springvale, ME (19 miles from Dover, NH)
  • 15 days ago
  • Springvale, ME (19 miles from Dover, NH)
  • 15 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

PT Customer Service Associate

  • Hampton, NH (17 miles from Dover, NH)
  • 18 days ago
  • Hampton, NH (17 miles from Dover, NH)
  • 18 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Greenland, NH (10 miles from Dover, NH)
  • 18 days ago
  • Greenland, NH (10 miles from Dover, NH)
  • 18 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative I

  • Pittsfield, NH (22 miles from Dover, NH)
  • 19 days ago
  • Pittsfield, NH (22 miles from Dover, NH)
  • 19 days ago

Customer service duties assisting with quotations, calls, questions, inquiries, etc....

Customer Service Representative

  • Candia, NH (22 miles from Dover, NH)
  • 26 days ago
  • Candia, NH (22 miles from Dover, NH)
  • 26 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Demographic Data for Dover, NH

Moving to Dover, NH? Find some basic demographic data about Dover, NH below.


Local
National
32,800
924
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dover, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dover, NH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dover, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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