Customer Service Jobs in Goffstown, NH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Manchester, NH (5 miles from Goffstown, NH)
- 30+ days ago
- Manchester, NH (5 miles from Goffstown, NH)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Manchester, NH (5 miles from Goffstown, NH)
- 16 hours ago
- Manchester, NH (5 miles from Goffstown, NH)
- 16 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Bedford, NH (5 miles from Goffstown, NH)
- 1 day ago
- Bedford, NH (5 miles from Goffstown, NH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Manchester, NH (5 miles from Goffstown, NH)
- 1 day ago
- Manchester, NH (5 miles from Goffstown, NH)
- 1 day ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative: UniClean
- Hudson, NH (19 miles from Goffstown, NH)
- 2 days ago
- Hudson, NH (19 miles from Goffstown, NH)
- 2 days ago
Are you a people person' who loves delivering outstanding customer service?...
- Merrimack, NH (12 miles from Goffstown, NH)
- 2 days ago
- Merrimack, NH (12 miles from Goffstown, NH)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....
- Merrimack, NH (12 miles from Goffstown, NH)
- 2 days ago
- Merrimack, NH (12 miles from Goffstown, NH)
- 2 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....
Utility Customer Service Representative
- Concord, NH (14 miles from Goffstown, NH)
- 3 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 3 days ago
The City of Concord is looking for a Customer Service representative to serve in the Utility Billing Division of General Services....
- Manchester, NH (5 miles from Goffstown, NH)
- 4 days ago
- Manchester, NH (5 miles from Goffstown, NH)
- 4 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Success Representative (Spanish Bilingual)
- Concord, NH (14 miles from Goffstown, NH)
- 5 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Concord, NH Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full Job...
Customer Service Representative III - Planning
- Manchester, NH (5 miles from Goffstown, NH)
- 5 days ago
- Manchester, NH (5 miles from Goffstown, NH)
- 5 days ago
CUSTOMER SERVICE REPRESENTATIVE III - 1040 GRADE 13 PAY RANGE: $18.38 - $26.16 - plus a comprehensive benefits package General Statement of Duties: Performs a variety of high level clerical and information...
Pharmacy Customer Service Associate
- Raymond, NH (18 miles from Goffstown, NH)
- 6 days ago
- Raymond, NH (18 miles from Goffstown, NH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Concord, NH (14 miles from Goffstown, NH)
- 8 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 8 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- Hudson, NH (19 miles from Goffstown, NH)
- 11 days ago
- Hudson, NH (19 miles from Goffstown, NH)
- 11 days ago
Job Description Job Summary: The Customer Service Representative (CSR) will be part of the Customer Service team in Hudson, NH....
Municipal Customer Service Representative 28 Hours Weekly
- Concord, NH (14 miles from Goffstown, NH)
- 11 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 11 days ago
Municipal Customer Service Representative 28 Hours Weekly Salary $22.77 - $30.63 Hourly Location Concord, NH Job Type Permanent Part-Time Job Number 2025-91 Department Finance Opening Date 02/28/2025...
Demographic Data for Goffstown, NH
Moving to Goffstown, NH? Find some basic demographic data about Goffstown, NH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Goffstown, NH
Highest Education Level
Customer Services in Goffstown, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »