Customer Service Jobs in Merrimack, NH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Manchester, NH (9 miles from Merrimack, NH)
- 17 hours ago
- Manchester, NH (9 miles from Merrimack, NH)
- 17 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate - Temporary
- Nashua, NH (8 miles from Merrimack, NH)
- 1 day ago
- Nashua, NH (8 miles from Merrimack, NH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fitchburg, MA (23 miles from Merrimack, NH)
- 2 days ago
- Fitchburg, MA (23 miles from Merrimack, NH)
- 2 days ago
Prior customer service experience preferred....
Customer Service Representative I, RMV - Northeast District
- Haverhill, MA (23 miles from Merrimack, NH)
- 2 days ago
- Haverhill, MA (23 miles from Merrimack, NH)
- 2 days ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (20 miles from Merrimack, NH)
- 2 days ago
- Lawrence, MA (20 miles from Merrimack, NH)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Suncook, NH (22 miles from Merrimack, NH)
- 3 days ago
- Suncook, NH (22 miles from Merrimack, NH)
- 3 days ago
Join Our Team as a Customer Service Agent! Are you a self-motivated individual who enjoys engaging with people? Join our dynamic team and become part of something exciting!...
Customer Service Representative
- North Andover, MA (24 miles from Merrimack, NH)
- 3 days ago
- North Andover, MA (24 miles from Merrimack, NH)
- 3 days ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
- Methuen, MA (18 miles from Merrimack, NH)
- 3 days ago
- Methuen, MA (18 miles from Merrimack, NH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ - Flexible Shifts
- Acton, MA (23 miles from Merrimack, NH)
- 7 days ago
- Acton, MA (23 miles from Merrimack, NH)
- 7 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Bedford, NH (6 miles from Merrimack, NH)
- 8 days ago
- Bedford, NH (6 miles from Merrimack, NH)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative- Bedford, NH
- Bedford, NH (6 miles from Merrimack, NH)
- 11 days ago
- Bedford, NH (6 miles from Merrimack, NH)
- 11 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Customer Experience Associate - Chelmsford, 18.75hrs/week
- Chelmsford, MA (20 miles from Merrimack, NH)
- 15 days ago
- Chelmsford, MA (20 miles from Merrimack, NH)
- 15 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Retail Customer Experience Associate, Mall at Rockingham Park - Full Time
- Salem, NH (15 miles from Merrimack, NH)
- 16 days ago
- Salem, NH (15 miles from Merrimack, NH)
- 16 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Service Associate
- Bedford, NH (6 miles from Merrimack, NH)
- 17 days ago
- Bedford, NH (6 miles from Merrimack, NH)
- 17 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Billing, Customer Service Representative II (Hybrid)
- Manchester, NH (9 miles from Merrimack, NH)
- 19 days ago
- Manchester, NH (9 miles from Merrimack, NH)
- 19 days ago
Applicants will be required to successfully pass the SHL Customer Service Representative test. Eversource offers a competitive total rewards program....
Demographic Data for Merrimack, NH
Moving to Merrimack, NH? Find some basic demographic data about Merrimack, NH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Merrimack, NH
Highest Education Level
Customer Services in Merrimack, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »