Customer Service Jobs in New Jersey

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 177 Jobs

Customer Accounts Advisor

  • Perth Amboy, NJ
  • 9 days ago
  • Perth Amboy, NJ
  • 9 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Bilingual Customer Accounts Advisor

  • Egg Harbor Township, NJ
  • 8 days ago
  • Egg Harbor Township, NJ
  • 8 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Pharmacy Customer Service Associate

  • Egg Harbor City, NJ
  • 6 hours ago
  • Egg Harbor City, NJ
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Woodbridge, NJ
  • 6 hours ago
  • Woodbridge, NJ
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - The Mall at Short Hills

  • Short Hills, NJ
  • 6 hours ago
  • Short Hills, NJ
  • 6 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Amazon Locker+ Customer Service Associate

  • Woodcliff Lake, NJ
  • 7 hours ago
  • Woodcliff Lake, NJ
  • 7 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Piscataway, NJ
  • 9 hours ago
  • Piscataway, NJ
  • 9 hours ago

Provide support to customer service in order to resolve any order issue that arises....

Customer Service Representative

  • Maple Shade, NJ
  • 13 hours ago
  • Maple Shade, NJ
  • 13 hours ago

service professional with patience, accountability, and a genuine passion for providing a quality customer service experience....

Customer Service Representative (Insurance)

  • Cherry Hill, NJ
  • 14 hours ago
  • Cherry Hill, NJ
  • 14 hours ago

Job Duties and Responsibilities (Essential Job Functions) Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and...

Customer Service Representative - Part Time - Evening

  • Neptune, NJ
  • 14 hours ago
  • Neptune, NJ
  • 14 hours ago

The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....

Customer Service Representative

  • Somerville, NJ
  • 14 hours ago
  • Somerville, NJ
  • 14 hours ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Representative

  • Egg Harbor Township, NJ
  • 15 hours ago
  • Egg Harbor Township, NJ
  • 15 hours ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with LML VENTURES...

Remote Work

Customer Service Associate - Temporary

  • Teaneck, NJ
  • 16 hours ago
  • Teaneck, NJ
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Sayreville, NJ
  • 18 hours ago
  • Sayreville, NJ
  • 18 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative - Mortgage Services

  • Wayne, NJ
  • 18 hours ago
  • Wayne, NJ
  • 18 hours ago

Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers....

Demographic Data for New Jersey

Moving to New Jersey? Find some basic demographic data about New Jersey below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in New Jersey

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Jersey offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Jersey
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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