Customer Service Jobs in New Mexico
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM
- 6 days ago
- Rio Rancho, NM
- 6 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries via phone, email, or face-to-face interactions regarding company products and services...
Loss Prevention Customer Service Associate II
- Albuquerque, NM
- 15 hours ago
- Albuquerque, NM
- 15 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
TRANSIT - Performs administrative support work assisting customers, answering phones, responding to service requests, maintaining customer accounts, and related work as apparent or assigned.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Bilingual Spanish Customer Service Representative
- Albuquerque, NM
- 1 day ago
- Albuquerque, NM
- 1 day ago
Position: Customer Service Representative Location: 4200 Osuna Rd, Albuquerque NM Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer...
Overview We are currently looking for a Bilingual (fluent in Spanish and English) Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention...
We are looking for 4X10 Customer Service Agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Las Cruces, NM
- 1 day ago
- Las Cruces, NM
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
This position supports customer service, technical support, and customer sales interactions....
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Mexico
Highest Education Level
Customer Services in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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