Customer Service Jobs in New Mexico

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 88 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Rio Rancho, NM
  • 6 days ago
  • Rio Rancho, NM
  • 6 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Bilingual Customer Service Representative

  • Albuquerque, NM
  • 20 days ago
  • Albuquerque, NM
  • 20 days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Customer Service Associate - Temporary

  • Rio Rancho, NM
  • 6 hours ago
  • Rio Rancho, NM
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Gallup, NM
  • 9 hours ago
  • Gallup, NM
  • 9 hours ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

LP Customer Service Associate II

  • Santa Fe, NM
  • 14 hours ago
  • Santa Fe, NM
  • 14 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Hobbs, NM
  • 14 hours ago
  • Hobbs, NM
  • 14 hours ago

Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries via phone, email, or face-to-face interactions regarding company products and services...

Loss Prevention Customer Service Associate II

  • Albuquerque, NM
  • 15 hours ago
  • Albuquerque, NM
  • 15 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Santa Fe, NM
  • 18 hours ago
  • Santa Fe, NM
  • 18 hours ago

TRANSIT - Performs administrative support work assisting customers, answering phones, responding to service requests, maintaining customer accounts, and related work as apparent or assigned.

Customer Service Associate

  • Santa Fe, NM
  • 1 day ago
  • Santa Fe, NM
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - UniFirst

  • Albuquerque, NM
  • 1 day ago
  • Albuquerque, NM
  • 1 day ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Bilingual Spanish Customer Service Representative

  • Albuquerque, NM
  • 1 day ago
  • Albuquerque, NM
  • 1 day ago

Position: Customer Service Representative Location: 4200 Osuna Rd, Albuquerque NM Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer...

Bilingual Customer Service Representative

  • Las Cruces, NM
  • 1 day ago
  • Las Cruces, NM
  • 1 day ago

Overview We are currently looking for a Bilingual (fluent in Spanish and English) Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention...

4X10 Customer Service Agent (4-Days, 40hrs./wk)

  • Las Cruces, NM
  • 1 day ago
  • Las Cruces, NM
  • 1 day ago

We are looking for 4X10 Customer Service Agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....

2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)

  • Las Cruces, NM
  • 1 day ago
  • Las Cruces, NM
  • 1 day ago

This position supports customer service, technical support, and customer sales interactions....

4X10 Customer Service Representative

  • Las Cruces, NM
  • 1 day ago
  • Las Cruces, NM
  • 1 day ago

This position supports customer service, technical support, and customer sales interactions....

Demographic Data for New Mexico

Moving to New Mexico? Find some basic demographic data about New Mexico below.


Local
National
2,115,093
43,399

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in New Mexico

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Mexico offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Mexico
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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