Customer Service Jobs in Albany, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Airport Customer Service Agent 99 Washington Ave, Albany, NY 12210, USA Req #1277 Thursday, November 14, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport...
- Troy, NY (11 miles from Albany, NY)
- 2 days ago
- Troy, NY (11 miles from Albany, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Rotterdam, NY (12 miles from Albany, NY)
- 4 days ago
- Rotterdam, NY (12 miles from Albany, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Latham Pool Products, Inc Careers - Customer Service Representative-1st Shift
- Latham, NY (1 mile from Albany, NY)
- 4 days ago
- Latham, NY (1 mile from Albany, NY)
- 4 days ago
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Loss Prevention Customer Service Associate (Tactical)
- Schenectady, NY (8 miles from Albany, NY)
- 5 days ago
- Schenectady, NY (8 miles from Albany, NY)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Care Representative I - FEP
- Latham, NY (1 mile from Albany, NY)
- 5 days ago
- Latham, NY (1 mile from Albany, NY)
- 5 days ago
Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...
We are currently looking for a Customer Service Associate who has a passion for helping people and truly has a can-do attitude....
Background check, drug testing CUSTOMER SERVICE SPECIALIST Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid...
Pharmacy Customer Service Associate
- Guilderland, NY (5 miles from Albany, NY)
- 5 days ago
- Guilderland, NY (5 miles from Albany, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....
- Clifton Park, NY (7 miles from Albany, NY)
- 6 days ago
- Clifton Park, NY (7 miles from Albany, NY)
- 6 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative-1st Shift
- Latham, NY (1 mile from Albany, NY)
- 6 days ago
- Latham, NY (1 mile from Albany, NY)
- 6 days ago
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Customer Service Representative
- Saratoga Springs, NY (21 miles from Albany, NY)
- 6 days ago
- Saratoga Springs, NY (21 miles from Albany, NY)
- 6 days ago
About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs...
Bilingual Customer Service Representative Spanish-English
- Malta, NY (18 miles from Albany, NY)
- 7 days ago
- Malta, NY (18 miles from Albany, NY)
- 7 days ago
As a Bilingual Customer Service Representative – Spanish-English working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Demographic Data for Albany, NY
Moving to Albany, NY? Find some basic demographic data about Albany, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Albany, NY
Highest Education Level
Customer Services in Albany, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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