Customer Service Jobs in Auburn, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Retail Customer Service Cashier

  • Waterloo, NY (15 miles from Auburn, NY)
  • 2 hours ago
  • Waterloo, NY (15 miles from Auburn, NY)
  • 2 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Lansing, NY (23 miles from Auburn, NY)
  • 10 hours ago
  • Lansing, NY (23 miles from Auburn, NY)
  • 10 hours ago

Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 depending on experience....

Customer Service Associate

  • Syracuse, NY (23 miles from Auburn, NY)
  • 23 hours ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Syracuse, NY (23 miles from Auburn, NY)
  • 23 hours ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Liverpool, NY (23 miles from Auburn, NY)
  • 3 days ago
  • Liverpool, NY (23 miles from Auburn, NY)
  • 3 days ago

Customer Service Representative Call Center & Customer Service $ 18 - $ 21 / Hour location_on Liverpool, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Customer Service Representative

  • Phelps, NY (22 miles from Auburn, NY)
  • 5 days ago
  • Phelps, NY (22 miles from Auburn, NY)
  • 5 days ago

Customer Service at OTTC/GNS is closely aligned with sales and operations....

Airport Customer Service Agent

  • Syracuse, NY (23 miles from Auburn, NY)
  • 6 days ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 6 days ago

Airport Customer Service Agent NYSYR - B6, 1000 Col....

Customer Service Representative

  • Syracuse, NY (23 miles from Auburn, NY)
  • 9 days ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 9 days ago

Must have 3-5 years relevant Customer Service experience. Previous experience in Traction products and service is a plus....

Customer Relations Specialist

  • Syracuse, NY (23 miles from Auburn, NY)
  • 9 days ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 9 days ago

Essential Duties and Responsibilities: Fosters a positive and professional customer service experience during all interactions with customers and co-workers....

Customer Service Representative

  • Syracuse, NY (23 miles from Auburn, NY)
  • 12 days ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 12 days ago

Are you looking to help transform a company and an industry? As a Stewart employee, youll be joining a company that is committed to helping you own, develop, and nurture your career while growing...

Customer Service Representative, Full or Part Time

  • Syracuse, NY (23 miles from Auburn, NY)
  • 13 days ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 13 days ago

Store 4707620: 3787 W Seneca Tpke, Syracuse, New York 13215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Liverpool, NY (23 miles from Auburn, NY)
  • 17 days ago
  • Liverpool, NY (23 miles from Auburn, NY)
  • 17 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Seneca Falls, NY (10 miles from Auburn, NY)
  • 23 days ago
  • Seneca Falls, NY (10 miles from Auburn, NY)
  • 23 days ago

Store 4707622: 1347 State Route 414, Seneca Falls, New York 13148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative(1st Shift)

  • Syracuse, NY (23 miles from Auburn, NY)
  • 90+ days ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 90+ days ago

Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.GENERAL FUNCTIONWe are looking for a committed, conscientious Customer Service Representative (Returns...

Sales and Customer Service Representative Remote

  • Syracuse, NY (23 miles from Auburn, NY)
  • 30+ days ago
  • Syracuse, NY (23 miles from Auburn, NY)
  • 30+ days ago

Strong Communication & Customer Service Skills?? Basic Computer Literacy & Access to a Laptop/Computer with a Camera??...

Remote Work

Demographic Data for Auburn, NY

Moving to Auburn, NY? Find some basic demographic data about Auburn, NY below.


Local
National
39,601
974
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Auburn, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Auburn, NY offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Auburn, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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