Customer Service Jobs in Batavia, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Perry, NY (21 miles from Batavia, NY)
- 1 day ago
- Perry, NY (21 miles from Batavia, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brockport, NY (21 miles from Batavia, NY)
- 5 days ago
- Brockport, NY (21 miles from Batavia, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II (Dallas Police) (Civil Service)
- Marilla, NY (19 miles from Batavia, NY)
- 7 days ago
- Marilla, NY (19 miles from Batavia, NY)
- 7 days ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
Customer Service Representative
- East Aurora, NY (23 miles from Batavia, NY)
- 9 days ago
- East Aurora, NY (23 miles from Batavia, NY)
- 9 days ago
Principles and practices of customer service....
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F25%2F2025+12%3A45%3A34+PM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- York, NY (18 miles from Batavia, NY)
- 12 days ago
- York, NY (18 miles from Batavia, NY)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Akron, NY (14 miles from Batavia, NY)
- 17 days ago
- Akron, NY (14 miles from Batavia, NY)
- 17 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- East Aurora, NY (23 miles from Batavia, NY)
- 24 days ago
- East Aurora, NY (23 miles from Batavia, NY)
- 24 days ago
This is a great opportunity for someone looking to contribute to a high-performing customer service and fulfillment operation....
Customer Service Representative
- East Aurora, NY (23 miles from Batavia, NY)
- 24 days ago
- East Aurora, NY (23 miles from Batavia, NY)
- 24 days ago
MATJP00004184 Customer Service Representative Location : 636 Girard Avenue, East Aurora, NY 14052 Duration : 8 Months+ Pay rate : $24.75/hr 2 Positions OUR IMPACT: The Customer Service Team functions...
U-Box Customer Care Representative (CDL)
- York, NY (18 miles from Batavia, NY)
- 30+ days ago
- York, NY (18 miles from Batavia, NY)
- 30+ days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative
- Le Roy, NY (12 miles from Batavia, NY)
- 90+ days ago
- Le Roy, NY (12 miles from Batavia, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Batavia, NY
Moving to Batavia, NY? Find some basic demographic data about Batavia, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Batavia, NY
Highest Education Level
Customer Services in Batavia, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »