Customer Service Jobs in Billings, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Stone Ridge, NY (24 miles from Billings, NY)
- 11 hours ago
- Stone Ridge, NY (24 miles from Billings, NY)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Aviation Front Desk Customer Service Representative Full Time Job New Windsor, NY
- New Windsor, NY (21 miles from Billings, NY)
- 15 hours ago
- New Windsor, NY (21 miles from Billings, NY)
- 15 hours ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Cashier Customer Service Associate
- Newburgh, NY (17 miles from Billings, NY)
- 2 days ago
- Newburgh, NY (17 miles from Billings, NY)
- 2 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
- Highland, NY (13 miles from Billings, NY)
- 4 days ago
- Highland, NY (13 miles from Billings, NY)
- 4 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Part Time Customer Service Representative
- Poughkeepsie, NY (7 miles from Billings, NY)
- 6 days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 6 days ago
Service Representative do?...
Customer Service Representative
- Poughkeepsie, NY (7 miles from Billings, NY)
- 6 days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 6 days ago
Service Representative do?...
Customer Service Associate (Full Time, Flexible Schedule)
- Poughkeepsie, NY (7 miles from Billings, NY)
- 9 days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 9 days ago
General Purpose The Office Customer Service Associate provides customer-friendly service to our valuable customers by delivering excellent, prompt, professional service to Adams’ customers, managers...
Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time
- Poughkeepsie, NY (7 miles from Billings, NY)
- 12 days ago
- Poughkeepsie, NY (7 miles from Billings, NY)
- 12 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- West Park, NY (14 miles from Billings, NY)
- 29 days ago
- West Park, NY (14 miles from Billings, NY)
- 29 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Pharmacy Customer Service Associate
- Wappingers Falls, NY (8 miles from Billings, NY)
- 30+ days ago
- Wappingers Falls, NY (8 miles from Billings, NY)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative - UniFirst
- Kingston, NY (23 miles from Billings, NY)
- 30+ days ago
- Kingston, NY (23 miles from Billings, NY)
- 30+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Specialist
- Kingston, NY (23 miles from Billings, NY)
- 30+ days ago
- Kingston, NY (23 miles from Billings, NY)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Kingston, NY (23 miles from Billings, NY)
- 90+ days ago
- Kingston, NY (23 miles from Billings, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Experience Associate-Hardlines
- West Point, NY (21 miles from Billings, NY)
- 90+ days ago
- West Point, NY (21 miles from Billings, NY)
- 90+ days ago
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...
- West Point, NY (21 miles from Billings, NY)
- 90+ days ago
- West Point, NY (21 miles from Billings, NY)
- 90+ days ago
Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions,...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Billings, NY
Highest Education Level
Customer Services in Billings, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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