Customer Service Jobs in Brooklyn, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 191 Jobs

Customer Service Associate

Belleville, NJ (11 miles from Brooklyn, NY)
2 hours ago

Belleville, NJ (11 miles from Brooklyn, NY)
2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

Oceanside, NY (18 miles from Brooklyn, NY)
2 hours ago

Oceanside, NY (18 miles from Brooklyn, NY)
2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service and Sales Associate

Queens Village, NY (12 miles from Brooklyn, NY)
3 hours ago

Queens Village, NY (12 miles from Brooklyn, NY)
3 hours ago

Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...

Customer Service Representative

New York, NY (3 miles from Brooklyn, NY)
5 hours ago

New York, NY (3 miles from Brooklyn, NY)
5 hours ago

Job Overview: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our dynamic team....

Customer Service Representative

Edison, NJ (24 miles from Brooklyn, NY)
5 hours ago

Edison, NJ (24 miles from Brooklyn, NY)
5 hours ago

Provide feedback on the efficiency of the customer service process. Qualifications Experience: Minimum of 1 year in a call center or customer service role....

Remote Work

Customer Service Representative

Berkeley Heights, NJ (22 miles from Brooklyn, NY)
5 hours ago

Berkeley Heights, NJ (22 miles from Brooklyn, NY)
5 hours ago

Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team....

Customer Service Associate Retail

New York, NY (3 miles from Brooklyn, NY)
11 hours ago

New York, NY (3 miles from Brooklyn, NY)
11 hours ago

Key Responsibilities: Provide outstanding customer service in a friendly, professional manner....

Customer Service Representative / Truck Dispatcher

Jersey City, NJ (5 miles from Brooklyn, NY)
11 hours ago

Jersey City, NJ (5 miles from Brooklyn, NY)
11 hours ago

Customer Service Representative / Truck Dispatcher Role : Customer Service Representative / Truck Dispatcher Location : New Jersey Duration : 12+Months New Jersey based Granite Stone wholesaler / Distributor...

Retail Customer Experience Associate, Cross County - Full Time

Yonkers, NY (18 miles from Brooklyn, NY)
12 hours ago

Yonkers, NY (18 miles from Brooklyn, NY)
12 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Retail Customer Experience Associate, Manhasset - Full Time

Manhasset, NY (17 miles from Brooklyn, NY)
12 hours ago

Manhasset, NY (17 miles from Brooklyn, NY)
12 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate - Temporary

North Baldwin, NY (20 miles from Brooklyn, NY)
12 hours ago

North Baldwin, NY (20 miles from Brooklyn, NY)
12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

East Rutherford, NJ (10 miles from Brooklyn, NY)
14 hours ago

East Rutherford, NJ (10 miles from Brooklyn, NY)
14 hours ago

Have previous customer service and sales experience (required). Be able to prioritize and perform multiple tasks. Work cohesively with others in a fun and fast-paced environment....

Dispensary Associate-PT (Fort Lee)

Fort Lee, NJ (10 miles from Brooklyn, NY)
15 hours ago

Fort Lee, NJ (10 miles from Brooklyn, NY)
15 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Full-Time Sr. Customer Assistance Representative LaGuardia Airport (LGA)

East Elmhurst, NY (7 miles from Brooklyn, NY)
1 day ago

East Elmhurst, NY (7 miles from Brooklyn, NY)
1 day ago

Must have at least 1 year prior customer service retail or administrative support experience. The ability to operate a motor vehicle is a function of this position....

Customer Service Representative

Livingston, NJ (18 miles from Brooklyn, NY)
1 day ago

Livingston, NJ (18 miles from Brooklyn, NY)
1 day ago

Provide friendly and efficient customer service in person and/or over the telephone....

View all 191 jobs

Demographic Data for Brooklyn, NY

Moving to Brooklyn, NY? Find some basic demographic data about Brooklyn, NY below.

Median Age

Average Household Income

Home Value vs Household Income in Brooklyn, NY

Local

National

Total Population

2,735,593

Number of Businesses

60,243

City Size

Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Brooklyn, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brooklyn, NY offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Brooklyn, NY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »