Customer Service Jobs in Brooklyn, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 191 Jobs

Customer Service Representative

Newark, NJ (9 miles from Brooklyn, NY)
23 days ago

Newark, NJ (9 miles from Brooklyn, NY)
23 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Associate Laboratory Customer Service Representative

Lake Success, NY (15 miles from Brooklyn, NY)
5 hours ago

Lake Success, NY (15 miles from Brooklyn, NY)
5 hours ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....

Customer Service Representative/Administrative Assistant

New York City, NY (1 mile from Brooklyn, NY)
6 hours ago

New York City, NY (1 mile from Brooklyn, NY)
6 hours ago

C&E is staffed by two attorneys, four paralegals, an analyst supervisor, ten analysts, a customer service aide, and an intake specialist, and is headed by an Assistant Commissioner....

Customer Support Associate

Jersey City, NJ (5 miles from Brooklyn, NY)
6 hours ago

Jersey City, NJ (5 miles from Brooklyn, NY)
6 hours ago

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit-all tailored to help entrepreneurs thrive. With best-in-class...

Remote Work

Client Service Representative in New York, NY

New York, NY (3 miles from Brooklyn, NY)
17 hours ago

New York, NY (3 miles from Brooklyn, NY)
17 hours ago

One year related experience required with customer service preferred....

Customer Service Representative

Flushing, NY (9 miles from Brooklyn, NY)
17 hours ago

Flushing, NY (9 miles from Brooklyn, NY)
17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

U-Box Customer Care Representative (CDL)

Saddle Brook, NJ (15 miles from Brooklyn, NY)
17 hours ago

Saddle Brook, NJ (15 miles from Brooklyn, NY)
17 hours ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Associate - Temporary

Glen Cove, NY (22 miles from Brooklyn, NY)
17 hours ago

Glen Cove, NY (22 miles from Brooklyn, NY)
17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Associate (Part-Time)

Elizabeth, NJ (9 miles from Brooklyn, NY)
20 hours ago

Elizabeth, NJ (9 miles from Brooklyn, NY)
20 hours ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

We're Hiring Customer Service Representative (Staten Island) Full Ti

Staten Island, NY (7 miles from Brooklyn, NY)
20 hours ago

Staten Island, NY (7 miles from Brooklyn, NY)
20 hours ago

We're Hiring Customer Service Representative (Staten Island) Full Time or Flexible We are looking for a reliable and motivated Customer Service Representative to join our team at a luxury transportation...

Sales & Customer Service Associate

Clifton, NJ (14 miles from Brooklyn, NY)
21 hours ago

Clifton, NJ (14 miles from Brooklyn, NY)
21 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Licensed Customer Service Representative

Newark, NJ (9 miles from Brooklyn, NY)
1 day ago

Newark, NJ (9 miles from Brooklyn, NY)
1 day ago

Previous experience in customer service or client support. Property and Casualty Insurance License required. Excellent communication skills, both written and verbal....

Remote Work

Retail Customer Experience Associate, Newport Fashion Island - Full Time

New York, NY (3 miles from Brooklyn, NY)
1 day ago

New York, NY (3 miles from Brooklyn, NY)
1 day ago

Id : REQ_575477, Title : Retail Customer Experience Associate, Newport Fashion Island - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...695,...

Customer Care Representative - Join Fast

New York, NY (3 miles from Brooklyn, NY)
1 day ago

New York, NY (3 miles from Brooklyn, NY)
1 day ago

service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience post id: ... [ ]...

Customer Care Representative - Join Fast

Woodbridge, NJ (18 miles from Brooklyn, NY)
1 day ago

Woodbridge, NJ (18 miles from Brooklyn, NY)
1 day ago

service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience post id: ... [ ]...

View all 191 jobs

Demographic Data for Brooklyn, NY

Moving to Brooklyn, NY? Find some basic demographic data about Brooklyn, NY below.

Median Age

Average Household Income

Home Value vs Household Income in Brooklyn, NY

Local

National

Total Population

2,735,593

Number of Businesses

60,243

City Size

Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Brooklyn, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brooklyn, NY offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Brooklyn, NY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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