Customer Service Jobs in Buffalo, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
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Customer Service Representative
- Hamburg, NY (13 miles from Buffalo, NY)
- 7 hours ago
- Hamburg, NY (13 miles from Buffalo, NY)
- 7 hours ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Customer Service Representative
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 13 hours ago
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 13 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Lancaster, NY (13 miles from Buffalo, NY)
- 18 hours ago
- Lancaster, NY (13 miles from Buffalo, NY)
- 18 hours ago
Customer Service Representative Monday-Friday 8am-5pm Description Ensure knowledge of company's products and services, compliance with policies, procedures, and regulations....
- Kenmore, NY (5 miles from Buffalo, NY)
- 1 day ago
- Kenmore, NY (5 miles from Buffalo, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - McLeod Square, Niagara Falls (18.75 hours/week)
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 1 day ago
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 1 day ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Banking Customer Service Representative
- Lockport, NY (21 miles from Buffalo, NY)
- 1 day ago
- Lockport, NY (21 miles from Buffalo, NY)
- 1 day ago
This client is constantly adding more branches and needs the support from successful customer service reps like YOU!...
Casual Customer Service Representative $17 hourly
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 1 day ago
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative I - Park and Recreation (Non-Civil Service)
- Marilla, NY (17 miles from Buffalo, NY)
- 4 days ago
- Marilla, NY (17 miles from Buffalo, NY)
- 4 days ago
Job Description Overview The Customer Service Representative I provides customer service and information for inquiries on various city services....
Senior Customer Service Associate, Promenade Crocker Park - Full Time
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 5 days ago
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 5 days ago
Id : REQ_548213, Title : Senior Customer Service Associate, Promenade Crocker Park - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...366, ExternalPostedStartDate...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Join our team as a Customer Service Representative (CSR), where you'll play a vital role in helping applicants smoothly navigate their application journey!...
Customer Service Representative
- Depew, NY (9 miles from Buffalo, NY)
- 8 days ago
- Depew, NY (9 miles from Buffalo, NY)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Full Time - Temporary
- Akron, NY (21 miles from Buffalo, NY)
- 9 days ago
- Akron, NY (21 miles from Buffalo, NY)
- 9 days ago
About the Role: As a core member of our Customer Service team, you will be expected to: Support the outside sales and distribution teams while providing world class service to our customers Receive...
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Demographic Data for Buffalo, NY
Moving to Buffalo, NY? Find some basic demographic data about Buffalo, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Buffalo, NY
Highest Education Level
Customer Services in Buffalo, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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