Customer Service Jobs in Buffalo, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Hamburg, NY (13 miles from Buffalo, NY)
- 22 hours ago
- Hamburg, NY (13 miles from Buffalo, NY)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Residential Customer Service Representative
- Tonawanda, NY (6 miles from Buffalo, NY)
- 2 days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 2 days ago
customer service to our NOCO Residential customers....
We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
2nd Shift Customer Service Representative
- Lockport, NY (21 miles from Buffalo, NY)
- 2 days ago
- Lockport, NY (21 miles from Buffalo, NY)
- 2 days ago
Remedy Staffing is partnered with a logistics company in Lockport in search of a Customer Service Representative!...
Customer Service Representative
- Williamsville, NY (10 miles from Buffalo, NY)
- 4 days ago
- Williamsville, NY (10 miles from Buffalo, NY)
- 4 days ago
Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...
Retail Customer Service Associate
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 6 days ago
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Open Date 4/9/2025 Position Customer Service Representative Category Customer Service Description Speed Global Services is avidly seeking a Customer Service Representative to add to our growing team...
Customer Service Representative
- Getzville, NY (11 miles from Buffalo, NY)
- 6 days ago
- Getzville, NY (11 miles from Buffalo, NY)
- 6 days ago
We're looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Call Center Sales & Customer Service Associate
- Tonawanda, NY (6 miles from Buffalo, NY)
- 6 days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 6 days ago
Training to help you grow and refine your sales and customer service skills....
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative
- Lockport, NY (21 miles from Buffalo, NY)
- 8 days ago
- Lockport, NY (21 miles from Buffalo, NY)
- 8 days ago
Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth....
Refer any unresolved issues to the Customer Service or Salon Support Manager for investigation and resolution....
- Lackawanna, NY (6 miles from Buffalo, NY)
- 11 days ago
- Lackawanna, NY (6 miles from Buffalo, NY)
- 11 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Pharmacy Customer Service Associate
- North Tonawanda, NY (12 miles from Buffalo, NY)
- 11 days ago
- North Tonawanda, NY (12 miles from Buffalo, NY)
- 11 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Buffalo, NY
Moving to Buffalo, NY? Find some basic demographic data about Buffalo, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Buffalo, NY
Highest Education Level
Customer Services in Buffalo, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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