Customer Service Jobs in Cohoes, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Albany, NY (5 miles from Cohoes, NY)
- 13 days ago
- Liberty Mutual Insurance
- Albany, NY (5 miles from Cohoes, NY)
- 13 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkPharmacy Customer Service Associate
- Latham, NY (3 miles from Cohoes, NY)
- 1 day ago
- Latham, NY (3 miles from Cohoes, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative / Switchboard operators
- Albany, NY (5 miles from Cohoes, NY)
- 1 day ago
- Albany, NY (5 miles from Cohoes, NY)
- 1 day ago
Duration: 6+ months Job Description: Respond to customer service inquiries by telephone, through written correspondence, by email and in person....
- Watervliet, NY (3 miles from Cohoes, NY)
- 2 days ago
- Watervliet, NY (3 miles from Cohoes, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Albany, NY (5 miles from Cohoes, NY)
- 2 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 2 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative - Career Growth & Bonus Opportunities
- Galway, NY (24 miles from Cohoes, NY)
- 2 days ago
- Galway, NY (24 miles from Cohoes, NY)
- 2 days ago
Customer Service Representative Be the Spark that brightens days and ignite your career with TTEC's award-winning employment experience....
Customer Service Representative
- Glenville, NY (15 miles from Cohoes, NY)
- 3 days ago
- Glenville, NY (15 miles from Cohoes, NY)
- 3 days ago
Customer Service Representative Be the Spark that brightens days and ignite your career with TTEC's award-winning employment experience....
Customer Care Representative I
- Latham, NY (3 miles from Cohoes, NY)
- 3 days ago
- Latham, NY (3 miles from Cohoes, NY)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative I
- Albany, NY (5 miles from Cohoes, NY)
- 3 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 3 days ago
Customer Service Representative I Training: M-F, 9:00a-5:30p EST Regular hours: M-F, 10:30a-7p EST...
- Albany, NY (5 miles from Cohoes, NY)
- 3 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 3 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Client Service Representative -Contract (Remote)
- Albany, NY (5 miles from Cohoes, NY)
- 3 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 3 days ago
Monitor and update daily reportingManage daily/monthly SLA reviewsAssist with email/phone inquiries from clientsPartner with internal teams as neededSupport the Client Services team with...
Remote Work- Troy, NY (7 miles from Cohoes, NY)
- 6 days ago
- Troy, NY (7 miles from Cohoes, NY)
- 6 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Troy Veterinary Hospital is looking to add a compassionate and skilled...
Customer Service Representative
- Albany, NY (5 miles from Cohoes, NY)
- 8 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 8 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Airport Customer Service Agent (United) - ALB
- Albany, NY (5 miles from Cohoes, NY)
- 10 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 10 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Airport Customer Service Agent (United) - PT
- Albany, NY (5 miles from Cohoes, NY)
- 10 days ago
- Albany, NY (5 miles from Cohoes, NY)
- 10 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Demographic Data for Cohoes, NY
Moving to Cohoes, NY? Find some basic demographic data about Cohoes, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cohoes, NY
Highest Education Level
Customer Services in Cohoes, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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