Customer Service Jobs in Depew, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs

Customer Service Representative

  • North Tonawanda, NY (13 miles from Depew, NY)
  • 10 days ago
  • North Tonawanda, NY (13 miles from Depew, NY)
  • 10 days ago

Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Experienced Call Center Representative

  • Getzville, NY (9 miles from Depew, NY)
  • 10 days ago
  • Getzville, NY (9 miles from Depew, NY)
  • 10 days ago

Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Pharmacy Customer Service Associate

  • Niagara Falls, NY (21 miles from Depew, NY)
  • 23 hours ago
  • Niagara Falls, NY (21 miles from Depew, NY)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Buffalo, NY (9 miles from Depew, NY)
  • 1 day ago
  • Buffalo, NY (9 miles from Depew, NY)
  • 1 day ago

The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....

Part time Customer Service Associate

  • Niagara Falls, NY (21 miles from Depew, NY)
  • 2 days ago
  • Niagara Falls, NY (21 miles from Depew, NY)
  • 2 days ago

service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...

Seasonal Part time customer experience associate

  • Niagara Falls, NY (21 miles from Depew, NY)
  • 2 days ago
  • Niagara Falls, NY (21 miles from Depew, NY)
  • 2 days ago

service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...

Retail Customer Service Associate

  • Williamsville, NY (6 miles from Depew, NY)
  • 2 days ago
  • Williamsville, NY (6 miles from Depew, NY)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Temporary

  • Kenmore, NY (10 miles from Depew, NY)
  • 2 days ago
  • Kenmore, NY (10 miles from Depew, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Medical Equipment Customer Service Representative

  • Amherst, NY (6 miles from Depew, NY)
  • 3 days ago
  • Amherst, NY (6 miles from Depew, NY)
  • 3 days ago

Must have good customer service skills both over the phone and in person....

Customer Assistance Representative Sr.

  • Buffalo, NY (9 miles from Depew, NY)
  • 4 days ago
  • Buffalo, NY (9 miles from Depew, NY)
  • 4 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Associate

  • Hamburg, NY (14 miles from Depew, NY)
  • 4 days ago
  • Hamburg, NY (14 miles from Depew, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Residential Customer Service Representative

  • Tonawanda, NY (11 miles from Depew, NY)
  • 6 days ago
  • Tonawanda, NY (11 miles from Depew, NY)
  • 6 days ago

customer service to our NOCO Residential customers....

Customer Service Representative

  • Buffalo, NY (9 miles from Depew, NY)
  • 6 days ago
  • Buffalo, NY (9 miles from Depew, NY)
  • 6 days ago

We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....

2nd Shift Customer Service Representative

  • Lockport, NY (18 miles from Depew, NY)
  • 6 days ago
  • Lockport, NY (18 miles from Depew, NY)
  • 6 days ago

Remedy Staffing is partnered with a logistics company in Lockport in search of a Customer Service Representative!...

Customer Service Representative

  • Williamsville, NY (6 miles from Depew, NY)
  • 8 days ago
  • Williamsville, NY (6 miles from Depew, NY)
  • 8 days ago

Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...

Demographic Data for Depew, NY

Moving to Depew, NY? Find some basic demographic data about Depew, NY below.


Local
National
24,962
670
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Depew, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Depew, NY offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Depew, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »