Customer Service Jobs in E Rochester, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Rochester, NY (6 miles from E Rochester, NY)
- 5 days ago
- Multi-Color Corporation
- Rochester, NY (6 miles from E Rochester, NY)
- 5 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
- Spencerport, NY (17 miles from E Rochester, NY)
- 1 hour ago
- Spencerport, NY (17 miles from E Rochester, NY)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rochester, NY (6 miles from E Rochester, NY)
- 2 hours ago
- Rochester, NY (6 miles from E Rochester, NY)
- 2 hours ago
service experience Excellent customer service skills: effective listening and communication Ability to multi-task and enter customer data into move software while on the phone Confidence to initiate...
Customer Service Representative
- Rochester, NY (6 miles from E Rochester, NY)
- 23 hours ago
- Rochester, NY (6 miles from E Rochester, NY)
- 23 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Delivery Station Customer Service Associate, DSL
- Greece, NY (13 miles from E Rochester, NY)
- 1 day ago
- Greece, NY (13 miles from E Rochester, NY)
- 1 day ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Care Representative - Career Advancement Opportunities
- Rochester, NY (6 miles from E Rochester, NY)
- 1 day ago
- Rochester, NY (6 miles from E Rochester, NY)
- 1 day ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Pharmacy Customer Service Associate
- Henrietta, NY (7 miles from E Rochester, NY)
- 2 days ago
- Henrietta, NY (7 miles from E Rochester, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Henrietta, NY (7 miles from E Rochester, NY)
- 6 days ago
- Henrietta, NY (7 miles from E Rochester, NY)
- 6 days ago
Requisition Number: 195411 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
- Webster, NY (8 miles from E Rochester, NY)
- 7 days ago
- Webster, NY (8 miles from E Rochester, NY)
- 7 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Associate - Temporary
- Webster, NY (8 miles from E Rochester, NY)
- 7 days ago
- Webster, NY (8 miles from E Rochester, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rochester, NY (6 miles from E Rochester, NY)
- 9 days ago
- Rochester, NY (6 miles from E Rochester, NY)
- 9 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative
- Canandaigua, NY (21 miles from E Rochester, NY)
- 12 days ago
- Canandaigua, NY (21 miles from E Rochester, NY)
- 12 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
- Rochester, NY (6 miles from E Rochester, NY)
- 13 days ago
- Rochester, NY (6 miles from E Rochester, NY)
- 13 days ago
Qualifications: High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus....
- Henrietta, NY (7 miles from E Rochester, NY)
- 16 days ago
- Henrietta, NY (7 miles from E Rochester, NY)
- 16 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- West Henrietta, NY (10 miles from E Rochester, NY)
- 20 days ago
- West Henrietta, NY (10 miles from E Rochester, NY)
- 20 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Demographic Data for E Rochester, NY
Moving to E Rochester, NY? Find some basic demographic data about E Rochester, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in E Rochester, NY
Highest Education Level
Customer Services in E Rochester, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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