Customer Service Jobs in East Aurora, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Tonawanda, NY (21 miles from East Aurora, NY)
- 1 day ago
- Tonawanda, NY (21 miles from East Aurora, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Buffalo, NY (17 miles from East Aurora, NY)
- 1 day ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 5 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 5 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Depew, NY (11 miles from East Aurora, NY)
- 6 days ago
- Depew, NY (11 miles from East Aurora, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Amherst, NY (16 miles from East Aurora, NY)
- 6 days ago
- Amherst, NY (16 miles from East Aurora, NY)
- 6 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Retail Customer Experience Associate, Oak Brook Center - Full Time
- Cheektowaga, NY (14 miles from East Aurora, NY)
- 9 days ago
- Cheektowaga, NY (14 miles from East Aurora, NY)
- 9 days ago
Id : REQ_578559, Title : Retail Customer Experience Associate, Oak Brook Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...531,...
Principles and practices of customer service....
Customer Service Representative
- North Tonawanda, NY (24 miles from East Aurora, NY)
- 13 days ago
- North Tonawanda, NY (24 miles from East Aurora, NY)
- 13 days ago
The Opportunity: As a Customer Service Representative (CSR), you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams....
Retail Customer Service Associate
- Cheektowaga, NY (14 miles from East Aurora, NY)
- 15 days ago
- Cheektowaga, NY (14 miles from East Aurora, NY)
- 15 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 16 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 16 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
- Buffalo, NY (17 miles from East Aurora, NY)
- 16 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 16 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Representative/Lot Attendant
- Buffalo, NY (17 miles from East Aurora, NY)
- 20 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 20 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Akron, NY (18 miles from East Aurora, NY)
- 20 days ago
- Akron, NY (18 miles from East Aurora, NY)
- 20 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative - Bilingual
- Buffalo, NY (17 miles from East Aurora, NY)
- 21 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 21 days ago
Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....
Sales & Customer Service Associate
- Tonawanda, NY (21 miles from East Aurora, NY)
- 22 days ago
- Tonawanda, NY (21 miles from East Aurora, NY)
- 22 days ago
Training to help you grow and refine your sales and customer service skills....
Demographic Data for East Aurora, NY
Moving to East Aurora, NY? Find some basic demographic data about East Aurora, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Aurora, NY
Highest Education Level
Customer Services in East Aurora, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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